“I JUST got this thing. Brand new. Just opened. And I can't TYPE anything on it. It wants me to connect to the Internet, but only certain keys work. Is there some kind of button I'm MISSING to unlock the rest of the keyboard or are the drivers an issue?”
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This seems to be an issue with these models. Mine wouldn't even power on the day it arrived, I had to open it up and disconnect the battery, then hold the power button for 20 seconds, then plug the battery back in before it would power on. After booting, I had the same issue with they keyboard... most keys didn't work. When I popped the back again, I saw that the ribbon connector for the keyboard was pushed into the connector, but the clips were not locked in place. I had to remove the tape holding the ribbon cable then properly insert the ribbon cable into the connector, *pressing the clips down to make them lock the ribbon cable into place*, then re-taped the ribbon cable to the circuit board. On power up, everything worked now and I was able to connect to wifi and setup the device, etc. I've owned a couple Acer laptops in the past though this is my first gaming one and I have to say, this is some pretty sloppy quality control. Someone who wasn't a certified laptop repair technician probably wouldn't figure all that out without a lot of searching. -2 stars to Acer for that botched job.
Sorry, there was a problem. Please try again later.this is whats happening to me as well, but it sounds like MORE of your keys are messed up than mine. I will likely be exchanging the laptop with BEST BUY for a new one, or perhaps a different one
Sorry, there was a problem. Please try again later.Same thing happened to me! Brand new and certain keys do not work.
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