Questions & Answers

Q: QuestionDoes the monitor have integrated speakers?

• A:Answer This monitor does have integrated speakers.

Q: QuestionWhat is the refresh rate of the monitor?

• A:Answer The refresh rate of the monitor is 240Hz.

Q: QuestionWhat is the maximum resolution of the monitor?

• A:Answer The maximum resolution of the monitor is 3440 x 1440.

Q: QuestionWhat is the response time of the monitor?

• A:Answer The response time of the monitor is 0.01 milliseconds.

Q: QuestionIs there any kind of warranty?

Asked 11 months ago by Anonymous.

• A:Answer This Acer monitor has a three year manufacturer's warranty against hardware defects. Warranty details are posted on our support site at https://service.acer.com/warranty/en/US.

  Answered 11 months ago by TeamAcer

  
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Q: QuestionWhy won’t my the monitor find a source. Everything is plugged into my computer accordingly and the monitor just won’t find a source.

Asked 3 months ago by Joey.

• A:Answer If your monitor isn't detecting a source even if your connections are correct, it's could be due to a few common issues: a faulty cable, incorrect input source selection on the monitor, or a problem with the computer's display output. You can try a different input to rule out a faulty port. If you need help with this please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionIf used with an Xbox x or ps5, will the full screen be covered or will there be blacked out corners to fit the 16:9?

Asked 7 months ago by Yamil.

• A:Answer I believe blacked out due to consoles format guideline requirements

  Answered 6 months ago by NickVerified Purchase

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Q: QuestionDoes this monitor act as a hub? I want to use this monitor as a display for my laptop via usb-c and plug in my keyboard and mouse to the monitor as well,

Asked 8 months ago by TG.

• A:Answer The Predator X34 X5 has a built in KVM and as such has 2 downstream USB ports for keyboard and mouse. So the real answer is "sort of"

  Answered 1 month ago by TomTuttle

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Q: QuestionDoes this monitor have active or passive cooling? Trying to figure out if it has a fan built in or heat syncs.

Asked 8 months ago by KikiM.

• A:Answer This monitor has heatsink for cooling, no fans.

  Answered 8 months ago by TeamAcer

  
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Q: QuestionDoes this monitor have a HDMI connection?

Asked 8 months ago by Connectors.

• A:Answer Yes it does as well many other ports

  Answered 6 months ago by NickVerified Purchase

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Q: QuestionDoes this monitor have screen burning problem?

Asked 8 months ago by JerminB.

• A:Answer No. It has many things that prevent burn in. I havent had any issues with that whatsoever

  Answered 6 months ago by NickVerified Purchase

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Q: QuestionDoes this monitor support firmware updates?

Asked 9 months ago by bitTracer.

• A:Answer Firmware updates are not available for download as these are done by our repair center, if an update is available/needed. If you are having any problems with your Predator monitor please contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 9 months ago by TeamAcer

  
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Q: QuestionDoes Acer offer a three-year warranty for burn-ins like MSI, Dell and Gigabyte for OLED monitors?

Asked 9 months ago by NikN.

• A:Answer I do believe its a one year warranty

  Answered 6 months ago by NickVerified Purchase

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Q: Questionis the height of screen really 19" without stand

Asked 10 months ago by Anonymous.

• A:Answer Yes

  Answered 6 months ago by NickVerified Purchase

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Q: QuestionDoes the screen have protective coating that I need to peel or cannot be peeled?

Asked 10 months ago by MrHumdy.

• A:Answer Yes, it can be peeled off.

  Answered 6 months ago by NickVerified Purchase

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