A:AnswerHi I got an acer refurb and I couldn't be happier with it. The thing seems unused. Be careful, however with where the power cord plugs in. This spot seems kind of loose but that may be by design so it has some wiggle room in case you trip on the cord. The only thing I wish were different was that the SD card would go in spring loaded instead of just resting half way in. Seems like they could have recessed this with a spring click in click out. But the price was great and windows 10 beats 8 all the way.
A:AnswerYes, this is a refurbished/recertified model. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. International Travelers Warranty is not available for Acer recertified products.
A:AnswerThe NX number is the Acer part number for the computer. The SFxxxxxx is the system model name. Here is a link to Acer's site with this model info: https://www.acer.com/ac/en/US/content/model/NX.GNUAA.001
A:AnswerThere could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified.
These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]