Questions & Answers

Q: QuestionDoes the Add-On Appliance Haul-Away service include disconnecting the appliance?

• A:Answer Yes, the Add-On Appliance Haul-Away service includes disconnecting the products from utilities, plumbing, and/or duct work.

Q: QuestionWhat does the Add-On Appliance Haul-Away service include?

• A:Answer The Add-On Appliance Haul-Away service includes uninstallation of qualifying products. This involves disconnecting the products from utilities, plumbing, and/or duct work, and removing them from their current space.

Q: QuestionWas the recycled appliances supposed to be taken away in the same truck the new appliances were delivered in? The old appliances to be recycled are still in my driveway.

Asked 6 years ago by WE32.

• A:Answer As I recall, you need to stipulate removal of the unwanted appliance, and pay for the service, about 30 bucks. If you did that, then they just spaced out.

  Answered 5 years ago by ScruffyVerified Purchase

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Q: QuestionI had a new fridge delivered and paid for the haul away service which was fine but they left all the packing materials from the new fridge in my garage where they unboxed and removed packaging! Should this have been removed also? Emailed BB but crickets!

Asked 7 months ago by Walter.

Q: QuestionI live on the 2nd floor of a private house. I have a large projection TV. I am going to buy a new 60" Smart TV to replace it. Will haul away service take that TV down the stairs and haul it away or do I need to call a junk removal service instead?

Asked 4 years ago by MikeStatenIsland.

Q: QuestionDo I need to disconnect my wall oven before it is removed?

Asked 5 years ago by KJO.

• A:Answer No they will do everything for you

  Answered 3 years ago by KristynVerified Purchase

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Q: QuestionDoes this include disconnection of the appliance as well such as dishwasher removal? Or do you have to have everything disconnected prior to them showing up?

Asked 5 years ago by deebeebee.

• A:Answer We didn't disconnect anything. They did it.

  Answered 5 years ago by yvonne

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Q: QuestionDoes this service include old crt televisions?

Asked 5 years ago by Beef.

• A:Answer I believe with a tv its a 25.00 charge

  Answered 5 years ago by sarakVerified Purchase

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Q: QuestionDoes this mean my old appliance will get haul away?

Asked 5 years ago by Susan.

• A:Answer Yes

  Answered 3 years ago by KristynVerified Purchase

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Q: QuestionHow do I add the haul away service to an item I’m purchasing? I can’t find the add in at checkout.

Asked 3 years ago by Cherrywood.

• A:Answer Sales representative offered at checkout

  Answered 3 years ago by SmoothVerified Purchase

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