Questions & Answers

1-10 of 18 Questions
  • Question
    I've purchased my own "netgear" Cable Modem to hook up. Time warner keeps raising their price of renting their modem; therefore, I've purchased my own "Netgear" modem and need it hooked up. In addition, I would like to switch out my older router.   (1 Answer)

    By RedTail October 9, 2016.

    Answers
    • Best 
      Answer

      Hi RedTail - the Geek Squad has a service called Home WiFi setup and support. It covers the setup of your new router and includes a year of ongoing support for your network. This can be purchased online or my going into your local Best Buy store.

      By Justin November 9, 2016.

      • Top 1000 Contributor
  • Question
    We recently moved and need our Harmony remote that Geek Squad had set up for us on our previous home set up again Cost?   (1 Answer)

    By Florida2017 June 20, 2017.

    Answers
    • Best 
      Answer

      I would recommend giving Geek Squad a call at 1-800-433-5778. Pricing on the website will only reflect new set-ups.

      By FeyBBY June 20, 2017.

      • Top 500 Contributor
  • Question
    I have 2 logitech remotes that were setup by Geek Squad in our home. After changing from TWC to WOW Cable, our remotes are not working properly. What would be the cost to have them reprogrammed? Your staff are trained and can it quickly!!!!   (0 Answers)

    By Buckeye September 18, 2017.

  • Question
    looking for television voice and sound remote   (0 Answers)

    By tom August 7, 2017.

  • Question
    The installer did not program the remote because he said, I only bought (along with my Harmony Ultimate remote) the $49.95 remote control programming. I was told the Harmony remotes require a $200+ fee for programming. What's the deal?   (0 Answers)

    By DAVID January 14, 2017.

  • Question
    I have two universal remotes that need to be reprogrammed because I got a new cable provider is it $99 for each remote or total of $99   (1 Answer)

    By Sandy December 30, 2016.

    Answers
    • Answer

      We have one control with many zones My remote programmed cost much more than 99.00

      By denom July 15, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    i am purchasing two new universal remotes. can i get them both programmed for the $99?   (0 Answers)

    By JenH December 14, 2016.

  • Question
    I recently had Direct TV installed and I need my remote reprogrammed. Also, my bluray will not work at all now that I have my Direct TV.   (0 Answers)

    By Anonymous November 30, 2016.

  • Question
    Two large Samsung Led TVs with Apple TV, blueray DVDs. The TV's. Can one Harmony Remote operate both TVs? I have Apple Powerbook with latest Operating system, Apple phone 6 and Apple iPad. Bar speakers for TVs.   (0 Answers)

    By Gordo November 1, 2016.

  • Question
    surround sound hookup to tv   (1 Answer)

    By Anonymous September 10, 2016.

    Answers
    • Answer

      The Remote Programming service is primarily for a remote control like a Harmony or Savant remotes. But, they will program many other types of remotes.

      By L3 October 4, 2016.

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