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Today Alex M at the Princeton Geek Squad office was simply first class. Polite, friendly, cheerful and very efficient. He cleaned up the Virus on one of my Laptops and got my second Laptop back working again. Very efficient and a real pleasure being served by him. Richard Moody 609 819 1359
Sorry, there was a problem. Please try again later.zero.if i can give a negative i would.
Sorry, there was a problem. Please try again later.I went into the Pasco Best Buy on Sunday afternoon to get my computer looked at and the Geek Squad employee was very unfelpful. He told me that there was nothing he could do to help me before even looking at my commputer and then I asked if it was an issue with my charger and if he could check and instead of being helpful he picked up one charger that wasn't even the right kind of charger for my computer and told me to just buy a new one instead of looking at it and helping me figure out a solution. I was very unhappy with the service and didn't appreciate that way he didn't attempt to help me and just wanted me to walk away.
Sorry, there was a problem. Please try again later.The customer service was terrible also the employee that came out did not fix the problem.
Sorry, there was a problem. Please try again later.Columbia, SC Harbison- Mike and his partner(sorry-forgot his name) were amazing! They were on time-I really appreciated that. They were able to answer all of my questions so that I could follow what they were saying. I had lots of questions but they were kind and patient with me. My equipment is working perfectly. Thank you for sending them to me. Order #1126125419764.
Sorry, there was a problem. Please try again later.Julie helped me find the best solution for my computer needs! Great customer service. I recommend Julie greatly!
Sorry, there was a problem. Please try again later.I want to send a big THANK YOU to Claudio, who was vey good and very patient in resetting our affected PC. Thank you! Roberto Stopnicki
Sorry, there was a problem. Please try again later.I have the Webroot app on 2 computers. I had it set up for automatic renewal for years. This year did not automatically update nor did I receive an email or other notification of a problem. Eleven days later I notice the update did not occur. Family issues prevented me getting to this sooner. Sunday morning tried to update credit card information, system wiped it clean. After numerous attempts, finally updated but then key code error occurred. No chat box technician available and Best Buy was closed. Extremely frustrating. Finally drove to BB for resolution. Technician was not sympathetic to my problem, don't vent to me, go to corporate. So here is my dilemma.
Sorry, there was a problem. Please try again later.5 of 5 or higher. I received a superb Geek Squad service yesterday. I didn’t get my providers name, but here are the specifics: Session ID: CAS-22288767-B3G3B9 Date: /Date(1774298675000)/ The provider helped me install a new printer and did an outstanding job. My WiFi kept clocking out so we had to reset our request to link the printer over and over. He was cool calm and collected the entire time. His patience was amazing and much appreciated! We finally got my system to cooperate and the printer linked up to my WiFi. Thank you SO much Best Buy!
Sorry, there was a problem. Please try again later.My first time. Wonerful help. Most grateful. Many thanks. Marilyn Kratz.
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