Questions & Answers
QuestionDoes anyone know if there are more features on the digital download vs the disc? Any bonus features etc...? Or is it the same exact content. Thanks in advance!
- Answer The disk contains the exact same software that is available in the download. The only benefit of the Disk is that you will have an offline backup copy of the software.
- Answer My understanding is that Elements is an abbreviated version of the complete Photoshop suite, but unless you're a professional, Elements should be all you'll ever need.
QuestionDo I have to pay every month, or every year if I have a physical copy? I do not want to keep paying for this! I want to own it outright!!!!
- Answer If you have a physical copy, you own it, there is no subscription. Subscription required for Photoshop 2021!
- Answer From the BestBuy website specs page: "macOS 10.14 through 10.15 or macOS 11; 8GB RAM; 1280x800 resolution; internet connection for product activation and content download" What i have found in the past is laptops dont perform as well as the desktop counterparts, usually because desktops have more ram and faster processors. That is a variable i realize, but since laptops cost more than desktops, people tend to get the basic laptops for price; less performance for this type of work. Personally i'd say AT LEAST 512 gb storage for working space and 16gb ram, plus a fast processor... it should work if you meet the MIN requirements, it just might be slow like some reviews said - all you can do is try it and hope for the best.
- Answer Yes! My previous version of photoshop was 8 and I recently upgraded to this one. The new version has all of the old tools (just in slightly different locations) and even more functionality. IMHO it takes longer for the new version to start up and to save, but I'm still glad I upgraded. I hope that helps!
QuestionWhy does this NOT allow me to use the Redemption Code contained inside the package??? I have been through two already (first one didn't work, brought back...second one didn't work). Adobe gives me a message to contact Retailer. Kinda angry.
- Answer I had this same problem. Best Buy customer service told me that it was up to Adobe to fix the situation. They were kind enough to refund my money the first time and my second copy worked without a hitch. Are you sure you are using the right code? I know some people actually try to use the numbers you can see outside the box.
- Answer You have sign out on photo elements on your old computer 1st before installing on your new computer then it will let you sign in.
QuestionDo I need a previous Adobe Photoshop program in my machine to enable Adobe-Photoshop elements 2021 to operate. Also, can this program allow me to smooth out skin tone on faces in photographs?
- Answer No you don't need a previous version to use it.Yes it can.
- Answer The price only.
- Answer The answer is yes. I had no problems opening files previously created in an older version of Photoshop.
QuestionPhotoshop Elements 12 was loaded into my computer which has now died. Now I've learned that PS 12 was not compatible with Windows 10! When it came into my computer it was crippled but but somewhat usable.. What will happen to if I get version 2020?
- Answer My computer is running Windows 10. I can't speak for Photoshop Elements 12 but I have Photoshop Elements 10, Photoshop Elements 15 and Photoshop Elements 2021 installed and they all run fine.