Questions & Answers

Q: QuestionDoes the software come on a disc?

Asked 4 years ago by Nick.

• A:Answer Yes

  Answered 4 years ago by JackieSVerified Purchase

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Q: QuestionCan I purchase a book to go accompany this particular DVD ?

Asked 4 years ago by peter.

• A:Answer If you are looking for instructions, good luck with that. I went back to Best Buy where I bought it, to return it but they would not take it back. The manager said that I would need to buy a manual to go with it and said it would cost about $50.00. Apparently they don't carry that manual. I spoke with Adobe numerous times and they said that there are no written instructions. They sent the same link several times explaining 'collages'. Collages are not what I bought the software to do. Before I bought this software, I called Adobe from an ad and asked them if they had software that would help me do something particular. I want to take three pictures and transfer pieces of two of them onto one main background picture. They told me that this software would do exactly what I want and that it would be so simple. I went to Best Buy and the sales person told me the same thing. No one bothered to tell me that you have to be very knowledgeable in layering and photo transfer and such. I am not knowledgeable with this stuff. Long story short, I'm stuck with the software that I have no idea how to work with, and Best Buy was no help at all and Adobe's customer support is pathetic. You can look on you tube and see some instructions and how to's but you need to have an idea about how to do some of the things that they require. As for a book? I have found nothing. Good luck with yours.

  Answered 4 years ago by NineVerified Purchase

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Q: QuestionI read the Best Buy reviews after purchasing the software. I too am having a problem with ADOBE refusing to recognize the redemption code included with the software I purchased from Best Buy. Has anyone been able to resolve the issue?

Asked 4 years ago by Drifter.

• A:Answer Support had to assist with the redemption code and everything works fine

  Answered 4 years ago by JackieSVerified Purchase

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Q: Questiondoes the ELEMENTS do some similar jobs like Adobe Lightroom?

Asked 4 years ago by Anonymous.

• A:Answer Yes it does, I mean, Lightroom does a lot of things like editing photos, that Photoshop Elements does it pretty well and even I like it more than Lightroom. Just keep in mind that the question only says “Elements”, there is Premiere Elements and Photoshop Elements, the first is for video editing only. I recommend buying them together

  I would recommend:

  • 

    Adobe - Photoshop Elements 2021 & Premiere Elements 2021 [Digital]

    User rating, 3.97 out of 5 stars with 35 reviews.

    (35)

  Answered 4 years ago by CarlosVerified Purchase

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Q: QuestionCan I put this on my laptop and desktop while only buying it once?

Asked 4 years ago by TylerF.

• A:Answer The following is per the Adobe Elements 2021 FAQ page: "Technical Questions May I install Photoshop Elements on more than one machine? You can install your product on up to two computers. If you want to move your product to a new computer, simply choose Help > Sign Out in the product from one of the computers that has an active license. You can then install the product on your new computer." https://www.adobe.com/products/photoshop-elements/faq.html

  Answered 4 years ago by Christopher

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Q: QuestionCan you open a pdf and save as jpeg?

Asked 4 years ago by Trish.

• A:Answer Yes, you can right click on the pdf and choose open in, then Adobe Photoshop Elements. You can also use the open command within Photoshop and navigate to the file (just make sure all files is selected under type of file). Once it is loaded, you can choose to save as jpeg.

  Answered 4 years ago by MikeVerified Purchase

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Q: QuestionDoes the video editing side of this product allow for multiple camera tracks? IE side view, front view etc

Asked 4 years ago by SusieCAVL.

• A:Answer If you aren't completely experienced in doing this, then don't waste your money... there are no instructions included and Adobe Customer Support is no help at all... I wanted to put three pictures into one picture (not a collage) and Adobe told me that this software would do what I wanted... to quote them, 'its so simple'... I went to Best Buy and the sales person told me the same thing... 'its simple to do'... After installing it and having difficulty with the serial numbers being accepted, I finally had it installed... I got the Adobe PhotoShop Elements 2021 and Adobe PhotoShop Premier Elements 2021... no instructions whatsoever... I went back to Best Buy and they said they couldn't do anything about it... the manager suggested that I buy a manual for $50.00... I have spoken to Adobe Customer Support close to a dozen times on their online chat support... the first thing they want to do is to remote access my computer... and I say no way... They have sent me links on how to do collages... even those links are not usable to me as they are for 2019, and I have 2021... One thing I have learned is that if I had known what a waste of money this was going to be, and the lack of customer support from not just Adobe but Best Buy as well, I would never have bought the software... So, again, unless you are very experienced in this sort of thing, don't waste your money... it's not worth the frustration....

  Answered 4 years ago by NineVerified Purchase

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Q: QuestionCan you edit produce and make home movies

Asked 4 years ago by Dee.

• A:Answer yes, download your video from your camera to a folder on your computer. In Premiere, in Add Media, go find that folder, select that file and add it. Then from Add Media just click and drag it into the Video 1 slot on the timeline. To edit, set the beginning and ending markers and click the scissors emblem and select that section (it should turn a lighter color). Right click and it gives you several options. If you goof, go to Undo under Edit and it will go back one step at a time for several steps backwards.

  Answered 4 years ago by 1974mgbVerified Purchase

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Q: Questioncan I install elements 2021 on Mac with just the serial number & not the disc

Asked 3 years ago by Anonymous.

Q: QuestionDoes this software do Sky Replacement?

Asked 4 years ago by OliviaB.

• A:Answer Yes

  Answered 3 years ago by amazingVerified Purchase

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Q: QuestionWill the downloadable version of PSE be the most current from Adobe? Does it work with Macbook Air M1?

Asked 4 years ago by DogChronicles.

• A:Answer Yes it’s the most current version and unlike previous ones it actually looks for updates when needed. I don’t see why it wouldn’t work with the M1 my MacBook Pro works well with it but it has the intel chip. Shouldn’t process it any different….

  Answered 4 years ago by dukestangVerified Purchase

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Q: QuestionDOES THIS SUPPORT Mac?

Asked 4 years ago by donnie.

• A:Answer macOS 10.14 through 10.15 or macOS 11; 8GB RAM; 1280x800 resolution; internet connection for product activation and content download

  Answered 4 years ago by JimFFBAZVerified Purchase

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Q: QuestionI don't have a CD-ROM on my computer, but this came as a CD-ROM disk. Is there a way to download the software from the internet and just enter the code that it came with or do I have to buy a CD-ROM attachment for my computer in order to install this?

Asked 4 years ago by econley.

• A:Answer Yes

  Answered 3 years ago by amazingVerified Purchase

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Q: QuestionWhile creating a video does this software allow you to add different audio clips and adjust the volume of those audio clips?

Asked 4 years ago by TLargo.

• A:Answer Yes and easy

  Answered 3 years ago by amazingVerified Purchase

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Q: QuestionI Know the software comes in a disk. Do I need to have a DVD-RW for installation or I can down by using the access code?

Asked 4 years ago by harveyh.

• A:Answer You'll be able to download it with a redemption code which is included in the box.

  Answered 4 years ago by AvariceVerified Purchase

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Q: Questiondo 2021 photo elements and premiere elements read files from previous versions

Asked 4 years ago by bigned.

• A:Answer I have upgraded many previous versions and all old pictures and files were saved and integrated into the new versions.

  Answered 4 years ago by SuziVerified Purchase

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Q: QuestionCan the disc version be downloaded on 2 PC's?

Asked 4 years ago by Junebug51.

• A:Answer I think it depends on which version you buy. Mine says 2 computers, which is what the help line had also told me.

  Answered 4 years ago by PSEBundleVerified Purchase

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Q: QuestionI've never used this program or anything like it before. Are you also able to back up all your pictures to it? Like thousands of pictures starting 20 years ago?

Asked 4 years ago by Miles2000.

• A:Answer Miles2000, PHOTOSHOP ELEMENTS BUNDLE 2021 are a good programs. Once you save your pictures on your hard drive, you can use Adobe Photoshop Elements modify your pictures with no problem. With Adobe Photoshop Premiere, you will be able to make movies from your photos and add special effects and add movies, which you can also edit. to make a new video. You can either save to your Cloud or on your local hard drive. If you save the on you computer, I would also save them on an external hard drive or USB drive just to have backups of the photos. With that many photos, I would make sub-folders such as holidays, birthdays or by year. Uploading that many files would be hard to search through if you don't have them organized in sub-folders.

  Answered 4 years ago by RickVerified Purchase

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Q: QuestionWill this program convert from Apple HEIC to JPEG format. Would it handle batch files? Thanks

Asked 4 years ago by gfreyes.

• A:Answer Yes

  Answered 3 years ago by amazingVerified Purchase

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