“I bought this phone from Walmart and it did not come with a SIM card. It mentions SIM and SD card. Do I need the SD card? Can I just put my old SIM in? I'm only using this phone temporarily until Tracfone sends my replacement phone. It's been a week/”
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Hi. This is Glen from TracFone Wireless. I read your post and we're sorry that the SIM card of your phone is missing. It should have a SIM card. You cannot use the SIM card from your old phone. You will only need the SD card of you want to expand the memory of this device. Chat with us at http://bit.ly/2qdrKHH so we can help you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
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