“I heard from a friend that bought this phone that the phone is being hacked by Robocallers in foreign countries in Asia. What can be avoided or changed to make sure this will not happen on the one i purchased?”
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Hi. This is Mae from TracFone Wireless. To prevent receiving these kind of calls, you may download the Call Detector App via the Google Play Store to block unwanted callers and telemarketers. You may also text “DNC” to short code 611611. This service allows the customer to register your phone number to avoid unwanted and unsolicited telemarketing sales calls. Should you need further assistance, please do chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
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