A:AnswerHi. This is Janet from TracFone Wireless. I see you need help with your phone. Let us help you with it. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerHi. This is Mae from TracFone Wireless. It is one of the pre-loaded features/apps on the phone. You can check it directly on the device. However, you can also download a third-party app for it.