“I purchased this less than a week ago and I keep getting horizontal lines across the screen. Sometimes they are red and sometimes they are white. They sort of clear away where I put my cursor. I updated all the drivers, but the issue persists.”
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1-3 of 3 Answers
Exchange it while you're still in a good window to do so. That is an issue that will not go away on it's own, don't give it time to get worse before taking it back.
Sorry, there was a problem. Please try again later.This issue might just be your laptop because I have had mine for 5 months and has never happened to me.
Sorry, there was a problem. Please try again later.I feel sorry for you for buying a dell product. They used to make quality products, but not anymore. And dont even dream of calling their customer support, they are the absolute worst on the planet. If you can, return the laptop and invest your money in literally any brand other than dell and you will be happy
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