“My ECG is not working and I don’t know how to fix it, I can’t find any info about it in the manual either. I would really appreciate it if someone could help me :)”
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Hi there, there are 2 things I would recommend checking : - keep swiping up to the "Heart Rate "App tap and run a manual measure to verify the sensor is working - then on the Zepp App --> Profile --> Band 5 --> Health Monitoring --> make sure the monitoring frequency is 1 minute. If the issue persists contact our support team at [email protected]
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