Questions & Answers

Q: QuestionCan I use this device to play Xbox games without a console?

• A:Answer Yes, you can stream Xbox games directly to your Fire TV Stick 4K Max with an Xbox Game Pass Ultimate subscription and a compatible controller.

Q: QuestionWhat is the maximum resolution supported by this streaming stick?

• A:Answer This streaming stick supports a maximum resolution of 2160p (4K).

Q: QuestionDoes this streaming stick come with a remote control?

• A:Answer Yes, the Fire TV Stick 4K Max includes an Alexa Voice Remote Enhanced.

Q: QuestionWhat type of batteries does the remote control use?

• A:Answer The remote control uses AAA alkaline batteries.

Q: QuestionDoes this Fire TV Stick support Dolby Atmos?

• A:Answer Yes, the Fire TV Stick 4K Max supports Dolby Atmos for immersive audio.

Q: QuestionWhen you purchase the Amazon fire stick 4k Mac what else is needed to connect to streaming? Any other devices or services? That you have to pay for or just download apps like you tube tv or Hulu? Are there different streaming services better than others?

Asked 2 years ago by Lisa.

• A:Answer Does this need a power supply

  Answered 2 years ago by Anonymous

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Q: QuestionIs Amazon Fire TV a subscription service?

Asked 1 year ago by Wolfman71.

• A:Answer Hello Wolfman71, Thank you for your question. No, there is no monthly fee to use an Amazon Fire TV Stick 4K Max, but some of the apps and channels require a subscription. With a Fire TV Stick 4K Max you can stream 500,000+ movies and TV episodes by downloading your favorite services. Tens of thousands of channels, Alexa skills, and apps - Including Netflix, YouTube, Prime Video, Disney+, Apple TV, and HBO Max. Subscription fees may apply depending on what you wish to stream. You can also watch your favorite live TV, news, and sports with subscriptions to SLING TV, YouTube TV, and others. Use the Guide button to see what's available and when. The Fire Stick also gives you access to over 20,000 free movies and TV shows from apps like IMDb TV, Tubi, Pluto TV, and more. You can listen to music with Amazon Music, Spotify, Pandora, and others. Subscription fees may apply. Hope this helps, have a nice day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes the fire stick come with power supply and cable

Asked 2 years ago by Help.

• A:Answer Hello Help, Thank you for your question. Yes! Our Fire TV Stick 4K Max comes with the power cable and adapter. You also have the Alexa Enhanced Voice Remote and a HDMI Extender, right in the box. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionJust purchased this and it’s arriving tomorrow! But curious to know if I can download the Xfinity app? Thanks!!

Asked 2 years ago by Apps.

• A:Answer Yes u can but u must add downloader app 1st and then in the firestick setting enable allow downloads from 3rd party sources

  Answered 2 years ago by AndrePVerified Purchase

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Q: QuestionThinking of ordering one but I need to know will I need a Firestick for each of my TV's in my home or will one stick cover all my devices for channels and usage?

Asked 2 years ago by Rose.

• A:Answer You need one for each tv

  Answered 2 years ago by MiguelalbertoGVerified Purchase

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Q: QuestionCan I get you tube tv with this fire stick?

Asked 2 years ago by Cody.

• A:Answer Yes, you can use youtube thru , I have always watched youtube thru mine

  Answered 2 years ago by dgkin

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Q: QuestionHad a Fire tv with voice remote. The tv crapped out and now have a Samsung 4k tv with Tizon? I miss the remote voice feature with the Fire tv. How or does the Firestick and voice remote work with my Samsung tv? How does it interact with my current tv?

Asked 2 years ago by Skip.

• A:Answer I have the same. It works perfectly. Perhaps you should use the Arch HDMI Port.

  Answered 1 year ago by PaulBVerified Purchase

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Q: QuestionDoes it have a DIRECTV button?

Asked 2 years ago by Me.

• A:Answer Hello, the remote includes 4 pre-programmed app buttons including Netflix and Prime Video; other two app buttons will vary. The one I just received has DirecTV and Peacock along with Netflix and Prime Video. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionIs the device compatible to Roku TV and surround sound streambar?

Asked 1 year ago by Pacman64.

• A:Answer Hello Pacman64, the Amazon Fire TV Stick is compatible with any TV that has an HDMI input. The Fire TV stick plugs into the HDMI and then into a USB wall adapter for power. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionHow much of the 16g is actually usable? The old sticks claim to have 8g but since they are loaded with completely uninstallable bloatware only about 3g was really usable? Amazon would greatly improve their product by giving us a way to delete the garbage

Asked 1 year ago by WildBill.

• A:Answer 12 GB

  Answered 1 year ago by RooRoo

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Q: QuestionWhat is the maximum wireless speed that the 4K Max (2023) will operate at? My current fire stick is limited to 100mbs

Asked 2 years ago by Bill.

• A:Answer I'm running mine on my wifi 6 from Cox 2 gigabit with no buffering.

  Answered 2 years ago by TimSVerified Purchase

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Q: QuestionDoes it connect to a external audio Bluetooth device?

Asked 2 years ago by Nelson.

• A:Answer Yes, it is capable of connecting to Bluetooth devices.

  Answered 2 years ago by BozoVerified Purchase

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Q: QuestionHow do you get the free fubo?

Asked 2 years ago by Ran.

• A:Answer You have to sign up at the Fubo website with the code provided at purchase of the fire stick.

  Answered 2 years ago by BozoVerified Purchase

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Q: QuestionIs paramount plus available on Amazon firestick?

Asked 3 months ago by Anonymous.

• A:Answer Thanks for the question. Yes, Paramount+ is available on Amazon Fire TV Stick 4K Max! You can download the Paramount+ app directly from the Amazon Appstore on your Fire TV device. How to get it: Go to "Apps" on your Fire TV home screen Search for "Paramount+" Download and install the app Sign in with your Paramount+ subscription The Fire TV Stick 4K Max supports all major streaming services including Paramount+, Netflix, Hulu, Disney+, HBO Max, and many others. With Wi-Fi 6E support, you'll get smooth 4K streaming for Paramount+ content. I hope this helps, have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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