Questions & Answers

Q: QuestionHow is this Xbox Game Pass activated?

• A:Answer This Xbox Game Pass is activated online.

Q: QuestionWhat platforms are compatible with this Xbox Game Pass?

• A:Answer This Xbox Game Pass is compatible with Windows.

Q: QuestionWhat is the format of this Xbox Game Pass?

• A:Answer This Xbox Game Pass is in a digital format.

Q: QuestionIs this Xbox Game Pass redeemable online?

• A:Answer Yes, the Xbox Game Pass can be redeemed online.

Q: QuestionI have yet to receive the email with the instructions on it can it please be sent again

Asked 5 years ago by Anonymous.

• A:Answer You'll want to get in touch with Best Buy customer support directly, call their phone number or start a chat. I wasn't getting any of their emails at all for digital codes, they had to basically manually send them to me with something other than their automated delivery services because for some reason my Hotmail was blocking them. After the next to last time I had that problem, I just changed my email address to one of my gmail accounts and suddenly I was getting codes as I expected.

  Answered 5 years ago by ProudClodVerified Purchase

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Q: QuestionI never recieved this game pass in my email. I have checked my promotion and spam and junk folders, and nothing is there.

Asked 5 years ago by Andrew.

Q: QuestionI never received the email for this 3-Month membership AMD-Xbox Game Pass. I've checked spam/junk folder as well. Can it be sent to me please? Thanks

Asked 5 years ago by jasonphilly.

Q: QuestionI still have not received an email as to how to get this Xbox Pass. Please advise ASAP

Asked 5 years ago by xboxdeal.

• A:Answer Did you check you junk/spam folder? Otherwise call customer service. I received the email after I picked up my processor

  Answered 5 years ago by UberRNVerified Purchase

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Q: QuestionI purchased 2 qualifying products (a processor and video card) and received 2 coupons. Can I redeem both coupons for six months of memberships? If so, will the second coupon add to the membership or do I need to redeem the second coupon after 3 months

Asked 5 years ago by KCSanDiego.

• A:Answer I actually did that exact same thing. I paid the $1 3 month deal with Microsoft, then I did 2 codes... For a total of 9 months.

  Answered 5 years ago by UberRNVerified Purchase

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Q: QuestionCan I possibly exchange this for a Playstation code?

Asked 5 years ago by Brandon.

• A:Answer In simplest terms.... no. You're buying a pc product that xbox has games on pc. When sony gets their act together maybe but that's asking a lot.

  Answered 5 years ago by NickVerified Purchase

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Q: QuestionStill haven’t received my email even after I picked up the computer.

Asked 5 years ago by Divac.

Q: QuestionI have not receive the email with the code.

Asked 5 years ago by Thay.

• A:Answer I received mine in my email inbox about two minutes after I picked up my processor from best buy, same timeframe should apply to shipped items (once delivered, they'll send the code).

  Answered 5 years ago by BWright92Verified Purchase

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Q: QuestionWhere is the code?I have not received an email including any code or link regarding this, just a link to the item page,but not a code or anything.

Asked 5 years ago by Box.

Q: Questionhow do I use this?

Asked 6 years ago by matt.

• A:Answer Redeem the code in the Xbox store if you are linking your Xbox to the pc

  Answered 5 years ago by Anonymous

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