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Questions & Answers

Your price for this item is $54.99
The comparable value price is $89.99
Page Showing 1-20 of 40 questions
  • QuestionHow long does it take to charge an iPhone 15 to 50% using this power bank?

    • Answer It takes 44 minutes to charge an iPhone 15 from empty to 50% using this power bank.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this power bank have a display?

    • Answer Yes, this power bank has a smart display that shows charging progress and estimated completion times.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of charging input does this power bank use?

    • Answer This power bank uses USB-C for charging input.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this power bank Qi certified?

    • Answer Yes, this power bank is Qi2 certified for fast and safe wireless charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery capacity of this Anker power bank?

    • Answer This Anker power bank has a battery capacity of 10,000mAh.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many times can this power bank charge an iPhone 15 Pro?

    • Answer The Anker MagGo Power Bank can fully charge an iPhone 15 Pro 1.8 times.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this work with iPhone XS Max?

    Asked by EasyGreenScreen.

    • Answer The Anker MagGo Power Bank (10K) is specifically designed for use with MagSafe-compatible iPhone models, such as the iPhone 13 and iPhone 12 series, or with a magnetic phone case for these devices. Unfortunately, the iPhone XS Max does not support MagSafe and is not listed as a compatible device for this power bank. While you could potentially use a cable for charging, the magnetic functionality would not work, and the overall fit may not be ideal.

      Answered by Anker Team

  • QuestionWill charger work with a iPhone 11 with a otter box case

    Asked by Anonymous.

    • Answer The Anker MagGo Power Bank is not compatible with iPhone 11, even if it is in an Otter Box case. This magnetic power bank is designed to work wirelessly with iPhones that support Apple’s MagSafe technology—only models from the iPhone 12 series onward. Unfortunately, it will not charge your iPhone 11 wirelessly.

      Answered by Anker Team

  • QuestionDoes it work with an iPhone XR?

    Asked by Ciriah.

    • Answer Yes

      Answered by HECTORL

  • QuestionDoes this Anker MagGo Power Bank work with an iPhone 11?

    Asked by MichaelEBM.

    • Answer The Anker MagGo Power Bank is not compatible with the iPhone 11 or earlier models. It is specifically designed for iPhones with Apple's MagSafe technology, starting from the iPhone 12 series onward. Even using third-party MagSafe cases, it will not work with the iPhone 11.

      Answered by Anker Team

  • QuestionI am very confused. I purchased my wife the Pixel 10 Pro XL. According to the Google Store Page their Pixel Snap Charger.... Supports up to 15W (MPP) for Qi2. Based on that information, will this battery bank charge the 10 Pro XL at 15W quickly?

    Asked by Ian.

    • Answer The Anker MagGo Power Bank (10K) supports the Qi2 wireless charging standard, offering up to 15W charging for compatible devices, as noted for its performance with iPhone models under certain conditions. However, the compatibility for charging the Pixel 10 Pro XL at 15W wirelessly depends on whether the Pixel 10 Pro XL is Qi2 certified and capable of utilizing the full 15W under Qi2. If your Pixel 10 Pro XL supports Qi2 and 15W MPP (Maximum Power Profile) charging, the MagGo Power Bank should charge it quickly, but the actual charging experience may vary with conditions such as heat and device power management. Ensure conditions such as temperature and battery level on the Pixel 10 Pro XL meet optimal criteria for higher power charging, as outlined for Qi2 certified devices.

      Answered by Anker Team

  • QuestionIs this product TSA certified? Am I allowed to bring it on a plane?

    Asked by River.

    • Answer Yes, the Anker MagGo Power Bank (10K) is allowed on a plane as its battery capacity is less than 100Wh, adhering to TSA guidelines. However, it must be carried in your carry-on luggage, as power banks are not permitted in checked luggage. For confirmation, refer to the label at the bottom of the power bank to verify its capacity. Please note that flight regulations may vary and could change, so it is recommended to confirm with your airline before your flight.

      Answered by Anker Team

  • QuestionWhy does it keep shutting off while I’m charging? I think it’s defective.

    Asked by Untruth.

    • Answer If your MagGo Power Bank (10K) keeps shutting off while charging, you can try the following troubleshooting steps: Reset the Power Bank: Plug both ends of a cable into the input and output ports of the battery simultaneously for 3-5 seconds. This action performs a reset and may resolve abnormal charging or indicator issues. Recharge and Discharge: Recharge the battery to full capacity and discharge it to test its functionality. This helps identify if the device is functioning properly. Check Your Accessories: Try using a different wall charger, cable, and even different devices to verify if the problem lies with the accessories rather than the power bank itself. Verify USB Ports: Make sure you are using the appropriate ports (e.g., the USB-A port for charging devices, as the USB-C port may be designated for input only on some models). If none of these steps resolve the issue, you might want to explore whether external factors like the low power-saving mode are impacting charging, as the unit may turn off automatically if it detects low or stable power conditions.

      Answered by Anker Team

  • QuestionCan I charge my apple watch with this device?

    Asked by Mike.

    • Answer No, Apple Watch will not charge with this.

      Answered by DavidM

  • QuestionWhat is the wattage of this powerbank?

    Asked by Dex.

    • Answer 38,5watts

      Answered by BurakS

  • QuestionDoes this work also in any samsung galaxy phones?

    Asked by Ernie86.

    • Answer Yeah, it works with any phone that supports Qi wireless charging. But the magnetic snap feature is designed for iPhones with MagSafe, so Galaxy phones won’t “stick” the same way.

      Answered by Nasim

  • QuestionHow long does it take to charge an iPhone 16 Pro from 0% to 50%?

    Asked by Brock.

    • Answer From my experience, it takes around 25–30 minutes with the cable. A bit slower wirelessly — maybe 35–40 mins depending on usage and settings.

      Answered by Nasim

  • QuestionWill this charge airpods?

    Asked by Will.

    • Answer Yup, it charges AirPods with a wireless charging case just fine. I use it for that too.

      Answered by Nasim

  • QuestionIs it safe to use it with the Iphone 16 Pro Max 512GB? Box does not specify

    Asked by Aldo.

    • Answer Is the best power bank for iphone this product have in the store apple

      Answered by user126318