Questions & Answers
- Model:
- A1384H11-1
- |
- SKU:
- 6587880
Highly rated by customers for: Charging Speed, Portability, Battery Life
$39.99Your price for this item is $39.99
Comp. Value: $49.99
The comparable value price is $49.99
Page Showing 1-20 of 54 questions
Q: QuestionWhat is the capacity of this Anker power bank?
- A:Answer This power bank has a capacity of 20,000mAh.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat type of battery does this power bank use?
- A:Answer This power bank uses a Lithium-ion battery.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow many USB-C ports does this Anker power bank have for output?
- A:Answer This power bank has 2 USB-C ports for output.
This question and answer was generated by AI based on customer and product data.Q: QuestionIs this power bank compatible with Apple and Samsung devices?
- A:Answer Yes, it is compatible with a wide range of devices, including those from Apple and Samsung.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum power output of this Anker power bank?
- A:Answer This power bank supports fast charging up to 30W.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow does the Anker power bank ensure safe charging?
- A:Answer It uses an intelligent temperature monitoring system that keeps the temperature at least 10% below international safety standards.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat should be used to charge this power bank? Can an Anker Nano Charger (30W) compact foldable fast charger be used?
Asked by LLou2025.
- A:Answer Yes, the Anker Nano Charger (30W) can be used to charge the Anker 20,000mAh 30W Power Bank. This power bank supports power input at 5V ⎓ 3A, 9V ⎓ 3A, 12V⎓1.5A, 15V⎓2A, and 20V⎓1.5A, up to 30W. Using an Anker Nano II 30W PD wall charger is highly recommended for optimal charging performance.
Answered by Anker Team
Q: QuestionIs this Power Bank TSA compliant? Can I take it on an airplane via carry-on?
Asked by TSACompliance.
- A:Answer Yes, the Anker Power Bank (20,000mAh, 30W) is TSA compliant and can be taken on an airplane via carry-on luggage. Power banks with a battery capacity lower than 100 watt-hours (Wh) are permitted on airplanes, and your power bank fits within this guideline. Ensure the power bank is placed in your carry-on luggage, as power banks are not allowed in checked luggage. You can verify the battery's power capacity on the label located at the bottom of the battery. It is recommended to check with your airline prior to your flight, as rules might vary or change over time.
Answered by Anker Team

Q: QuestionI have two small Garmin portable dash cameras that I'd like to put on my motorcycle I'm trying to find a portable battery pack that I can carry on myself and hook up my cameras while I'm driving
Asked by Douglas52.
- A:Answer Based on the information provided, the Anker Powerbank 347 (with a 40,000mAh capacity) or the Anker Prime 20,000mAh Power Bank would be suitable choices for powering your Garmin portable dash cameras while riding your motorcycle. Anker Powerbank 347: Capacity: 40,000mAh, providing substantial power for extended use. Output: Offers a maximum of 30W via USB-C and 18W via USB-A, making it versatile for various devices. Technology: Includes Trickle Charging Mode, which is ideal for low-powered devices like dash cameras. Compatibility: Suitable for a wide range of gadgets and ensures ultimate protection with its safety features. Anker Prime 20,000mAh Power Bank: Capacity: 20,000mAh, lightweight and portable with sufficient power for extended durations. Output: USB-C ports can deliver up to 100W Max individually, while total output is up to 200W. USB-A port supports 65W Max. Multiple Ports: It includes USB-C (x2) and USB-A options, so connecting multiple devices is convenient. Both these power banks are equipped with advanced technologies and include compatibility for a variety of low-powered devices like dash cameras, ensuring reliable performance throughout your motorcycle ride.
Answered by Anker Team

Q: QuestionWill TSA allow this as carry on or must it be checked in?
Asked by Blake.
- A:Answer Power banks with a capacity of 100Wh or less are permitted on airplanes as carry-on luggage. However, they cannot be placed in your checked luggage. To ensure compliance, verify the power bank's capacity by checking the label on the bottom of the device. Please note that airline and government regulations may change, so it is recommended to confirm these details with your airline before your flight.
Answered by Anker Team

Q: QuestionThere’s no charging cords so what do I need to buy to charge it? I’m so confused.
Asked by Susan.
- A:Answer The cord in the lanyard is the usb c cord.
Answered by Anonymous
Q: QuestionNo directions as per first use? Do we charge before using the bank to charge our phone? How long does it take to fully charge? Can it be left charging or should it be removed from charger as soon as charged? Thank you.
Asked by Photolady.
- A:Answer To address your concerns: First Use: There are no special directions for the first use of your power bank. You can charge your phone directly using the USB-A port. The USB-C and Micro USB ports are dedicated only for recharging the power bank itself. Charging the Power Bank: You do not necessarily need to charge the power bank before using it to charge your phone; however, ensuring it has enough charge will deliver optimum performance. You may use the LEDs as indicators of the remaining charge. Time to Fully Charge: The full charging time depends on the specific model and method. For example, for the Anker 733 Power Bank, it takes about 3 hours to recharge fully using either the AC port or USB-C 1 port. Please check your power bank’s manual for specific information applicable to the 20,000mAh model. Leaving it Charging: Once the power bank is fully charged, it is generally fine to leave it connected to the charger. After charging is completed, the LED indicators typically turn off, indicating that it has reached full capacity. However, for safety and efficiency, it is recommended to unplug it once charging is complete. Let me know if you need further clarification!
Answered by Anker Team
Q: QuestionWil this work with a google pixel 8 or 9 pro xl
Asked by MelC.
- A:Answer Yes
Answered by ZackS
Q: QuestionIs this product 3C certified and does it have the CCC mark on the device? This is needed at China airports.
Asked by Troy.
- A:Answer Based on the provided knowledge, there is no direct information regarding the Anker Power Bank (20,000mAh, 30W) being 3C certified or displaying the CCC mark, which is specifically required at China airports. For clarity, “3C certification” and “CCC mark” (China Compulsory Certification) indicate compliance with China’s safety and quality requirements for certain electronic products. Unfortunately, the information regarding certification specific to China is not stated in the details above.
Answered by Anker Team
Q: QuestionHow long it will last before the battery run out?
Asked by Anonymous.
- A:Answer The battery run duration of an Anker Power Bank (20,000mAh, 30W) before depletion depends on multiple factors, such as device charging consumption, your usage patterns, and energy conversion efficiency. Here are the details: Battery Capacity and Usage: The internal capacity is 20,000mAh at 3.7V. However, due to energy conversion, the effective rated output at 5V is lower. The estimated usable capacity for charging devices is roughly about 16,000mAh (considering typical conversion and circuit losses). Device Charging: For fast-charging smartphones, tablets, or small devices, it provides multiple charges depending on their battery capacities. For instance, a typical smartphone with a 3,000mAh battery could be charged approximately 5 times. Recharging the Power Bank: Using a 30W PD wall charger, the power bank can recharge in about 4-4.5 hours. Finally, actual battery runtime varies based on the connected device’s battery size, charging habits, and power fluctuations during use.
Answered by Anker Team
Q: QuestionWhen i double tap the power on button a green dot appears next to the battery percentage! What's that's for?
Asked by matt.
- A:Answer The green dot that appears next to the battery percentage when you double-tap the power button on your Anker Power Bank (20,000mAh, 30W) is likely activating "Trickle Charging Mode." This feature is specifically designed for charging low-powered devices and accessories, such as wireless earbuds, smartwatches, or other small gadgets, ensuring they receive a safe and stable charge.
Answered by Anker Team
Q: QuestionHow long does it last? How many charges can u get out of it?
Asked by Noice.
- A:Answer I charged my phone 4 times. The digital display shows how much power is left in it.
Answered by DonnaDancer
Q: QuestionWhat is the best input wattage for charging this power bank, It is changing really slow is there a way to charge it faster?
Asked by james.
- A:Answer To charge your Anker 20,000mAh Power Bank (30W) faster, it's important to use a suitable wall charger that meets its power input requirements. Based on the information provided, a 30W wall charger would be ideal for charging it efficiently. Using a wall charger that supports higher wattage (like 45W or 65W) but is compatible with your power bank's input may also help deliver faster charging, as power banks with PD fast charging technology optimize the input based on the charger's capacity. Here is a recommended 30W wall charger: 30W wall charger for Anker power banks Make sure to use the supplied cable or a high-quality USB-C cable for the best results.
Answered by Anker Team
Q: QuestionI found the USB in the lanyard, but how do I charge this?
Asked by Susan.
- A:Answer If you have a wall charger with a USB-C port, just plug it in. Otherwise use a regular charge cord with a USB-C and USB-A.
Answered by DonnaDancer
Q: QuestionCan this be used with IPad 10th generation and IPad A16 ?
Asked by Meemaw1.
- A:Answer Yes, the Anker Power Bank (20,000mAh, 30W) Black is compatible with a range of Apple iPad models, including the iPad 10th generation and any iPads that support charging via USB-C or with PD technology. Since the 10th-generation iPad and iPad A16 (depending on the model, potentially referring to newer processors or generations) are USB-C-supported and compatible with Power Delivery (PD), this power bank will work effectively to charge them. It will provide fast and reliable charging for your devices.
Answered by Anker Team
Page 1, Showing 1-20 of 54 questions
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