Questions & Answers

Q: QuestionDoes this AOC monitor include speakers?

• A:Answer No, this monitor does not have integrated speakers.

Q: QuestionWhat is the response time of this AOC monitor?

• A:Answer This monitor has a response time of 0.5ms.

Q: QuestionWhat type of display panel does this AOC monitor use?

• A:Answer This monitor uses an LED display panel.

Q: QuestionWhat is the refresh rate of this AOC gaming monitor?

• A:Answer The refresh rate of this monitor is 180Hz.

Q: QuestionHow much power does this AOC monitor consume?

• A:Answer This monitor consumes 22 watts of power.

Q: QuestionCan this monitor be wall mounted? I see the stand options but can it be mounted to a wall?

Asked 5 months ago by mounting.

• A:Answer Yes, the AOC C27G4X supports "VESA" wall mount compliant. The compatible mounting kit is not included in the box but is sold separately from any retailer with this specification.

  Answered 5 months ago by AOC Support

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Q: QuestionDoes the monitor work with the Xbox series S?

Asked 9 months ago by Jacob.

• A:Answer AOC C27G4X supports HDMI v2.0 signal input for video display to a compatible gaming system.

  Answered 9 months ago by AOC Support

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Q: QuestionHow do you connect sound to this monitor?

Asked 10 months ago by Anonymous.

• A:Answer AOC C27G4X comes with a 3.5mm jack port for audio output located on the back of the monitor. Please connect a compatible earphone/speaker set to use/connect sound.

  Answered 10 months ago by AOC Support

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Q: Questionis there warranty on the monitor within a year?

Asked 1 year ago by Anonymous.

• A:Answer We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Please reach out to our support dept. at: https://aoc.com/us/support and we'll be pleased to see what we can do to help!

  Answered 1 year ago by AOC Support

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Q: Questioncan the circle thing in the back be taken off or do i have to keep it there

Asked 1 month ago by john.

• A:Answer Yes, that area can be removed if you want to access the VESA mount system for the AOC C27G4X .

  Answered 1 month ago by AOC Support

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Q: QuestionI have connected this monitor to my playstation5 and have adjusted all video settings on the console for my game to run at 120fps but when I go to use the buttons on the monitor to answer yes to changing the mode, it takes me back to the menu.

Asked 1 month ago by mads.

• A:Answer We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Please reach out to our support dept. at: https://aoc.com/us/support

  Answered 1 month ago by AOC Support

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Q: QuestionIs the screen finish glossy or matte?

Asked 1 month ago by Ryan.

• A:Answer Matte, glossy leaves horrendous glare and residual effect

  Answered 1 month ago by JakeybakeyVerified Purchase

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Q: QuestionIs this monitor refurbished? It's sold by Newegg and it looks like it says it's refurbished on their website.

Asked 2 months ago by John.

• A:Answer AOC C27G4X sold at this BestBuy site would be new. However, there may be instances where the unit may be refurbished condition and it will be noted in the product description area. We encourage you to please check product description section on the website to check on it's condition prior to purchasing.

  Answered 1 month ago by AOC Support

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Q: Questiondoes this come with a display port or do you need to buy one ?

Asked 2 months ago by sirdude123456.

• A:Answer Comes with a display port and an hdmi cable!

  Answered 1 month ago by JakeybakeyVerified Purchase

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Q: QuestionDoes this monitor use 3.5mm outlet

Asked 2 months ago by Anonymous.

• A:Answer AOC C27G4X features an Audio: Earphone out via 3.5mm jack port

  Answered 2 months ago by AOC Support

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Q: Questionhow do you change the color of the crosshair

Asked 3 months ago by Anonymous.

• A:Answer Open the Menu: Press the button on the bottom-right of the monitor (often the fourth button from the left) to open the On-Screen Display (OSD). Navigate to Game Settings: Use the arrow buttons to scroll to the Game Setting tab. Adjust Dial Point: Look for the Dial Point or Crosshair option. If your specific firmware supports it, you can select different styles (dots, circles, crosses) here. Quick Toggle: If the OSD menu is OFF, pressing the Right Arrow (third button from the left) typically acts as a hotkey to instantly turn the Dial Point on or off.

  Answered 2 months ago by EricVerified Purchase

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Q: QuestionDoes this aoc monitor run 1440p

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by JaydenRVerified Purchase

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Q: QuestionHow do you make sound work with headphones

Asked 3 months ago by Sound.

• A:Answer you plug it into your computer or your moniter and it works

  Answered 2 months ago by EricVerified Purchase

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Q: Questiondoes it include bluetooth

Asked 3 months ago by Anonymous.

• A:Answer sadly no but it had a aux port at the bottom

  Answered 2 months ago by CarlosBVerified Purchase

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