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Questions & Answers

Your price for this item is $499.99
Page Showing 1-19 of 19 questions
  • QuestionHow much storage space does this iMac have?

    • Answer This iMac has a 1TB Fusion Drive and a 32GB SSD, for a total storage capacity of 1032GB.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this iMac come with a keyboard and mouse?

    • Answer No, this iMac does not include a wireless keyboard or mouse.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this iMac have?

    • Answer This iMac features a 27-inch Retina 5K display with a resolution of 5120 x 2880.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat year was this iMac model released?

    • Answer This iMac model was released in 2017.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of graphics card does this iMac use?

    • Answer This iMac uses a dedicated AMD Radeon Pro 575 graphics card.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this iMac have a built-in microphone and webcam?

    • Answer Yes, this iMac has both a built-in microphone and a front-facing camera.
    This question and answer was generated by AI based on customer and product data.
  • Questionwhat does pre=owned mean regarding this unit and how is it's condition and appearance?

    Asked by mrrv.

    • Answer Its in "Excellent Condition". These products have been professionally restored by our certified technicians. Prior to shipment, the products undergo extensive inspection and sanitization in order to guarantee proper working efficacy and customer satisfaction. Cosmetic condition is good; light signs of wear, including hairline scratches and/or other subtle imperfections. Battery health is above 80%. Tested for Key Functions, R2/Ready for Resale.

      Answered by Anonymous

  • QuestionCan a keyboard from an older MAC be plugged into it? Also, can a printer be plugged in?

    Asked by VTSEEKER.

    • Answer Yes, older Mac keyboards can be used with this iMac as long as they connect via USB or Bluetooth. An adapter may be needed for older USB connections. For printers, you can connect via USB or Wi-Fi. Most printers can be added through System Settings > Printers & Scanners. Please note that compatibility depends on the printer’s driver support for the current macOS version.

      Answered by Anonymous

  • QuestionHi - Does a warranty come with this product? If so, what are the details?

    Asked by Warranty.

    • Answer It comes with a 1 year warranty for functional issues. Before shipping, every device is carefully tested, inspected, and scanned to ensure it’s fully functional. Please note that the warranty does not cover accidental damage or water damage.

      Answered by Anonymous

  • QuestionDoes it have an HDMI input? I'm hoping to treat this like a monitor for work by plugging in my MacBook Pro to this computer. Is that possible?

    Asked by Anonymous.

    • Answer The Apple model MNEA2LL/A (27″ iMac with Retina 5K display, Mid 2017) does not have an HDMI input. This means it cannot be used as a monitor for another computer, such as your MacBook Pro, by directly plugging it in. The ports on this iMac include USB, Thunderbolt, and audio, but none support HDMI or video input. Unlike older iMacs with Target Display Mode, this model does not allow another device to use its display directly. If you wish to use your MacBook Pro with an external display, you would need a dedicated monitor that supports HDMI or DisplayPort input, or consider software-based solutions like screen sharing, though these may introduce some lag and are not equivalent to a direct monitor connection.

      Answered by Anonymous

  • QuestionIs the imac currently supported with updates from apple?

    Asked by Mikie.

    • Answer No, this iMac model MNEA2LL/A is no longer supported for the latest macOS updates from Apple.

      Answered by Anonymous

  • QuestionIs this unit currently supported by Apple updates?

    Asked by Mikie.

    • Answer Apple does not support it for current major macOS versions anymore. But it can still receive security updates only if it’s running its last supported macOS version. It will not get new macOS features or future OS releases. If you mean usable with limited security patches on an older macOS, then yes, but with limitations.

      Answered by Anonymous

  • QuestionCan I run the latest version of the Mac OS, Google chrome, adobe creative cloud and turbo tax on this refurbished Mac?

    Asked by Macgal.

    • Answer It does not officially support newer macOS releases beyond Ventura (e.g. macOS 14 or later) Chrome: Works if your macOS is recent enough (Ventura or close). Adobe Creative Cloud: Most apps run on Ventura, though some newer versions may require later macOS updates. TurboTax: Runs on macOS 13 as long as the version you use supports it; doesn’t need very new hardware.

      Answered by Anonymous

  • QuestionWhat Mac OS is installed on this iMac?

    Asked by Missy.

    • Answer This iMac model MNEA2LL/A originally shipped with macOS 10.12.4. Officially, its newest supported macOS is macOS Ventura (macOS 13.x). It does not officially support newer macOS releases beyond Ventura (e.g. macOS 14 or later)

      Answered by Anonymous

  • QuestionDoes the iMac come with keyboard and mouse?

    Asked by Thauane.

    • Answer It comes with a non-oem wired keyboard and mouse

      Answered by Anonymous

  • QuestionWhat version OS does this come with?

    Asked by Alden.

    • Answer It came pre-installed with macOS Big Sur. It could be updated with a later version of macOS, such as macOS Monterey (version 12.x) or macOS Ventura (version 13.x), depending on when it was updated.

      Answered by Anonymous

  • QuestionDoes it come with word

    Asked by Word.

    • Answer Typically does not come with Microsoft Word or other Microsoft Office software pre-installed. Refurbished iMacs usually come with macOS and its built-in apps, but Microsoft Word, part of the Microsoft Office suite, would need to be purchased separately or obtained through a subscription service like Microsoft 365.

      Answered by Anonymous

  • QuestionWill this accept an external BD disc drive?

    Asked by Anonymous.

    • Answer ChatGPT Yes, the iMac model MNEA2LL/A can accept an external Blu-ray disc (BD) drive. Since Apple's iMac models typically do not come with built-in Blu-ray drives, many users opt to connect external Blu-ray drives via USB or Thunderbolt ports for playing Blu-ray discs or burning data onto Blu-ray discs. When choosing an external Blu-ray drive, ensure it is compatible with macOS and has appropriate drivers or software if needed for full functionality. Once connected, macOS should recognize the drive, allowing you to use it for reading, writing, and playing Blu-ray discs as needed.

      Answered by Anonymous