Questions & Answers

Q: QuestionWhich iPad Pro models are compatible with this keyboard folio?

• A:Answer This keyboard folio is compatible with the Apple iPad Pro (3rd Generation) 12.9" 2018 model.

Q: QuestionDoes the Smart Keyboard Folio for iPad Pro need to be charged?

• A:Answer No, there is no charging required for this keyboard folio.

Q: QuestionWhat is the warranty period on this keyboard folio?

• A:Answer This product comes with a 1 year warranty for both parts and labor.

Q: QuestionIs the Smart Keyboard Folio compatible with other brands?

• A:Answer This keyboard is only compatible with Apple products.

Q: QuestionDoes this keyboard folio have a palm rest?

• A:Answer No, the Smart Keyboard Folio does not have a palm rest.

Q: QuestionIs the keyboard illuminated?

Asked 5 years ago by RDM.

• A:Answer No. This isn’t the Magic Keyboard (2nd gen) Apple announced. That keyboard comes in May

  Answered 5 years ago by Braydenw3

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Q: QuestionWill this work on a new iPad Pro 12.9 5th generation

Asked 4 years ago by Chris.

• A:Answer Yes- it worked for me.

  Answered 4 years ago by GigilundVerified Purchase

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Q: QuestionCan the smart keyboard case for the ipad pro 12.9 ipad be used as a tablet.

Asked 4 years ago by BoaterBrat.

• A:Answer They keyboard attaches to the iPad Pro via magnets on the non-keyboard side, then the keyboard is activated via a separate set of magnets in the grooves when the iPad is set at an angle like shown in the pictures. If the iPad is not in one of those grooves, the keyboard is deactivated.

  Answered 4 years ago by xbloodworkxVerified Purchase

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Q: QuestionDoes this keyboard come in white?

Asked 3 years ago by Neha.

• A:Answer To my knowledge Apple only offers it in grey. May be some after market keyboards offered in white.

  Answered 3 years ago by MarvinVerified Purchase

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Q: QuestionConfirm this does have the Apple logo on the Folio?

Asked 5 years ago by Dean.

• A:Answer It does have the apple logo

  Answered 5 years ago by Will

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Q: QuestionDoes this also act as a case?

Asked 3 years ago by Al.

• A:Answer It’s supposed to, but I don’t use it as such. It’s only held with magnets, and the edges of the iPad are exposed. Any drop and I’m sure it will fall right out. It also doesn’t work with my case on the iPad and I haven’t found any that support both

  Answered 3 years ago by JG50Verified Purchase

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Q: QuestionIs this keyboard backlight?

Asked 5 years ago by MsPrettyDimplez.

• A:Answer Not at all, which is a bummer. It would make a huge difference!

  Answered 5 years ago by LalaVerified Purchase

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Q: QuestionWill this work with the 3rd generation ipad 12.9. I bought a keyboard when I purchased my 3rd gen Ipad but it is starting to not work.

Asked 1 year ago by LuckyLuie.

• A:Answer Yes it will.

  Answered 1 year ago by Glennsteven7990Verified Purchase

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Q: QuestionCan you use a mouse with this keyboard?

Asked 2 years ago by Ginlee.

• A:Answer Yes, you can use both Bluetooth and wired mice, as this keyboard doesn’t use any ports on the iPad.

  Answered 2 years ago by user604445

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Q: QuestionHow do you shut off the keyboard ?

Asked 3 years ago by Sandman.

• A:Answer Just close it. It runs off the iPad.

  Answered 3 years ago by JG50Verified Purchase

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Q: Questiongeneration-what keyboard will work with second generation 12.9 inch?

Asked 4 years ago by Anonymous.

• A:Answer There’s the magic keyboards and also you can Bluetooth third party as well. Hope that helps

  Answered 4 years ago by ScottDupontVerified Purchase

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Q: QuestionIs there a USB port on this keyboard or any keyboard for iPad pro?

Asked 5 years ago by Turquoisetess.

• A:Answer Not on this keyboard.

  Answered 5 years ago by FifiLRVerified Purchase

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Q: Questionare the keys backlit?

Asked 8 months ago by roolou12.

Q: QuestionHi, is that case works for iPad Pro 13 inches M4?

Asked 1 year ago by Mimoreira.

• A:Answer Hi is that keyboard works for iPad Air 13 inches m2 ?

  Answered 7 months ago by Anonymous

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