A:AnswerThe SBG10 is a Wi-Fi cable modem and works with major Cable Internet Providers in the US. It does not work with EarthLink DSL or Fiber Service. I recommend checking with EarthLink if they offer cable Internet service and if they allow the SBG10 for their cable service.
A:AnswerThe SBG10 is intended for major Cable Internet Providers. You can configure it into a Wi-Fi router for Fiber or DSL Internet service . The Ethernet port 4 will be the WAN port and connects to the Fiber ONT device or to a DSL modem.
A:AnswerThe SBG10 compatible with Internet speed up to 400 Mbps. Your connection may not reliable if you're subscribed to Internet speed higher than 400 Mbps.
A:AnswerAccording to Shentel's website, they recommend DOCSIS 3.1 modems. We suggest you contact Shentel support to confirm modem compatibility with their service.
A:AnswerThe SBG10 includes Ethernet ports and Wi-Fi networks for network connections. Please reference the user guide of your computer monitor for instructions on connecting to the network.
