A:AnswerCheck your receipt first cause they usually have instructions on how to return the product. If not for some reason, either get ahold of customer service or just walk back in the store with the product and someone should be able to help you from there. Hope this helps.
A:AnswerI suppose you could, but not while using the mix amp. You plug the headset into the mix amp, then the optical goes from mix amp to ps4. There is also a USB connection to ps4.
A:AnswerReally the only difference in each EQ mode is sound quality. Unfortunately the instructions that come with the product do not give any kind of reference as to what each EQ mode really offers. You’d be better off getting online and searching for that question. Hope this helps.
A:AnswerI think astro is releasing an additional hdmi adapter to connect the mixamp to the ps5 in October. If you just want to plug the headset into the ps5 it should work no problem l believe
A:AnswerHonestly all you need to do is download the Astro software, you can fine tune everything on your mic amp, if you don’t want to hear yourself or you do you can adjust the volume for that
