Questions & Answers

Q: QuestionDoes this support active pens with Windows Ink?

Asked 5 years ago by Vincenr.

Q: QuestionDoes this computer have what it takes to run oculus rift games? Does anyone use it with oculus?

Asked 5 years ago by Chris.

Q: QuestionHow much of the sRGB and adobe color spaces does the display on this laptop cover?

Asked 5 years ago by KernelPanic.

Q: QuestionWhat is the connection type or form factor of the 1TB SSD that comes with this laptop? Is it an M.2 NVMe drive or a traditional SATA-based SSD?

Asked 5 years ago by ShopaHoolio.

• A:Answer The SSD slot or connector is a M.2 NVMe interface.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat type of adapter do I need to purchase to attach laptop to a larger monitor?

Asked 5 years ago by jaws.

• A:Answer I use a Satechi Aluminum Multi-Port Adapter 4K HDMI (30Hz), Type-C Pass Through, Gigabit Ethernet, SD/Micro Card Reader, and 3 USB 3.0 Ports for 2016/2017 MacBook Pro, 2015/2016/2017 MacBook and more (Silver) works just fine, also use a corsair rub gaming kb through this. Have fun.

  Answered 5 years ago by MarkWacoVerified Purchase

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Q: QuestionDo this laptop support USB-C charging? I friend had this one and connected it to a docking station but did not appear to work and older laptop did work

Asked 5 years ago by romeo.

• A:Answer Asus informed me that this laptop does not support usb-c charging.

  Answered 5 years ago by Cavvy

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Q: Questionis this device compatible with any model of the ASUS Pen active stylus?

Asked 5 years ago by Anonymous.

Q: Questionwhat year model is this? When did this come out? Is this considered a 2020? Or 2019?

Asked 5 years ago by Yotacrawler530.

• A:Answer The laptop is a 2020 product.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWill laptop’s USB-C 3.0 Gen 1 port output video to a docking hub or does video output only work with Gen 2 USB-C 3.0 laptop ports? I returned a Hub because video output did not work with my laptops Gen 1 USB-C 3.0 port, will same problem with this one?

Asked 5 years ago by Esimed.

• A:Answer The laptop's USB-C and USB 3.0 ports will support a USB-C or USB 3.0 Hub to output video signal.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat’s the operating system on this model?

Asked 5 years ago by Anonymous.

• A:Answer It comes pre-installed with Windows 10 Home Edition.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this have a fingerprint scanner?

Asked 5 years ago by Jerry.

• A:Answer No, his laptop does not have a fingerprint scanner.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this laptop have Wi-Fi 5 or 6? Thanks, Nicholas D

Asked 5 years ago by Smshnicj.

• A:Answer it has WiFi 6.

  Answered 5 years ago by daperezident813Verified Purchase

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Q: QuestionDoes this model have the ergo lift keyboard?

Asked 5 years ago by voltage8045.

• A:Answer No, this model does not have the ergo lift keyboard.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIm developing and android app for class will this laptop handle that type of activity?

Asked 5 years ago by Kbp.

Q: QuestionWhere can I buy a hard shell for this laptop? Can anyone provide a link?

Asked 5 years ago by John.

Q: QuestionIs there only 1 USB port on this laptop? How do I connect my printer at the same time as my portable mouse?

Asked 5 years ago by Jimmy77.

• A:Answer There are 2 USB ports on this laptop. There is one on the left side and one on the right side. I've done what you asked and it worked just fine. Just a heads up, for whatever reason the printer would only work on the USB port on the right side while the mouse works on both.

  Answered 5 years ago by SantosVerified Purchase

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Q: QuestionDoes this laptop have like word document and slideshow and such programs on it ready to use?

Asked 5 years ago by Whatever.

• A:Answer I believe there's a free trial of Microsoft Office 365, but it does not include a fully licensed version. I'd recommend purchasing a license or using a free suite like Open Office after the trial has expired.

  Answered 5 years ago by SillyHuman904

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Q: QuestionCan you upgrade the video card in this laptop?

Asked 5 years ago by Mike.

• A:Answer No, the video card cannot be upgraded.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat's the difference between this model and Q536FD-BI7T15?

Asked 5 years ago by Anonymous.