Questions & Answers

Q: QuestionFirewire interface for audio interfaceDoes this laptop have a Cardbus, PCMCIA, or ExpressCard slot? Can this laptop be upgraded to support FireWire interface?

Asked 10 years ago by CollegeParent.

• A:Answer Yes

  Answered 10 years ago by jerrbear

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Q: QuestionWas this previously a Windows 7, Win 8, or both Before Win 10?I need to know because I don't want one that was upgraded at all. Please answer soon.

Asked 10 years ago by Catzpawz.

• A:Answer Windows 10 from the get go.

  Answered 10 years ago by AnnK

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Q: QuestionWas this previously a Windows 7, Win 8, or both Before Win 10?Did this computer originally have Windows 7 installed and then Windows 8 BEFORE Windows10 was installed at the factory? How can you tell for sure?

Asked 10 years ago by James Rook.

• A:Answer If I recall correctly, when I was shopping for this particular laptop (Due to it being windows, having a DVD drive and nvidia 940 card) I was looking for one that didn't have windows 10 installed. I did find one of this exact model on a price tag, marked down in price, because it had windows 8 instead of the windows 10 that they are pushing so badly (However, no windows 8 laptops were left for me to buy =[ ). So yes, there were models of this laptop that I saw in store that had windows 8. On windows 7 I'm not sure, but they did have windows 8.

  Answered 10 years ago by Deadpool

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Q: QuestionCan the hard drive be replace with an SSD?

Asked 10 years ago by Anonymous.

• A:Answer If you are familiar with computers already then I'm sorry ahead of time........In all technicality the Hard Drive can always be replaced by an SSD because that is what the SSD is made for. To have a higher and faster performance than a HD. The only real down side to a SSD is that it has a small amount of memory compared to the HD. The only thing that I do not have information on is the size in which the SSD would have to be and if the SSD will fit where the HD in this model is. Besides all the physical possible complications the HD can be replaced with the SSD.

  Answered 10 years ago by DarkMousy

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Q: Questionhow much better is the battery when you disable the graphics and just run on the integrated intel?

Asked 10 years ago by Anonymous.

• A:Answer Battery life isn't too bad, it's going to be horrible if you're playing games or bottlenecking the CPU (Which isn't hard to do even though it's an i7). I get about 4-5 hours average.

  Answered 10 years ago by BlueShark801

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Q: Questionhow is the webcam video quality on this laptop, is it 720p for video?i will be using it frequently to skype friends and family.

Asked 10 years ago by phrosty.

• A:Answer The camera is nothing special in low light but still a good laptop it self

  Answered 10 years ago by mangaman21

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Q: QuestionHas anyone got a non-active stylus pen to work with this?Please be specific!

Asked 10 years ago by Anonymous.

• A:Answer Can't answer that and I wouldn't away. If your going to use a hard surface against a screen like this, be aware of scratches. Not good. The finger or fingers work just great.

  Answered 10 years ago by SteveL

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Q: QuestionI hear a little noise like the sound of a small drip, anyone else have that issue?

Asked 10 years ago by just asking.

• A:Answer Yes, I sometime hear it, but I think it is normal. I am going to ask ASUS about it.

  Answered 9 years ago by John

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Q: Questiondoes this laptop come with the 1 year asus accidental protection plan?

Asked 10 years ago by Sunny.

• A:Answer Yes and you can add a 3 year protection from best buy

  Answered 10 years ago by Jenney

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Q: QuestionHow much would it cost shipping to Monclova, Mexico ?

Asked 10 years ago by Carlosdms.

• A:Answer We do not ship orders to Mexico, as there is a separate Mexico Best Buy website. http://www.bestbuy.com.mx/ Thank you!

  Answered 10 years ago by DerekBBY

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Q: QuestionAre there any Bluetooth styluses compatible with this?Like the surface pen or ASUS taichi or similar mechanical styluses

Asked 10 years ago by Anonymous.