Questions & Answers

Q: QuestionDo I need to keep both the drivers USB as well as the USB-AX56 plugged into my computer?

Asked 1 year ago by Greg.

Q: QuestionWill this work with Windows 7 on PC? Is it encrypted?

Asked 2 years ago by Guitto.

• A:Answer It will not work with Windows 7.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs this USB WiFi adapter compatible with Windows 11? My HP Envy laptop had a perfectly working WiFi adapter, but it quit working when I upgraded to Windows 11.

Asked 2 years ago by Emilio2000.

• A:Answer Yes, this model supports Windows 11.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionThe product came with a cd, but I have no cd port in my desktop. Is the usb drive all I need?

Asked 2 years ago by Dan.

• A:Answer Yes download the driver off the net from another pc and put it on the thumb drive after that just put the thin drive in the pc you want the Wi-Fi adapter to work on and you’re in business

  Answered 2 years ago by Bogey5380Verified Purchase

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Q: Questionhow do i activate this product on the usb wifi adapter f

Asked 3 years ago by rasheed.

• A:Answer To activate or setup the WIFI adapter successfully, connect it to a USB port on a PC and it's plug and play, ensure the computer or PC meets it's system requirements and Windows is up to date.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs this compatible with older Macbook Pros running OS 10.14 and/or 11.7?

Asked 3 years ago by macbookpro.

• A:Answer No it is not compatible with Mac OS.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionDo I need wifi to work it

Asked 3 years ago by Anonymous.

• A:Answer Yes. You need to download drivers before using. But the drivers aren’t currently working with windows 10 based on my own experience.

  Answered 3 years ago by OcosuVerified Purchase

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Q: QuestionDoes this Wi-Fi 6 adapter work with a ps5?

Asked 2 years ago by Wakanda.

• A:Answer The PS5 already is compatible with WIFI 6. There shouldn't be a need for a Wireless adapter.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionI recently bought this for my pc running windows 11 tried setup driver it says "sorry we do not support this operating system" is it talking about windows 11? it says on box compatible with windows 10/11 boutta just return it at this point

Asked 2 years ago by jopnjon.

• A:Answer To resolve the issue, please download and install the Windows 11 driver posted at: https://www.asus.com/us/networking-iot-servers/adapters/all-series/usb-ax55-nano/helpdesk_download?model2Name=USB-AX55-Nano

  Answered 2 years ago by ASUS Answers

  
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