Questions & Answers

Q: QuestionI have this computer and it's great. If I wanted to upgrade to a 2070 Super or 2080, can anyone recommend an appropriate power supply that will work with these potential setups? From the website, it states 500W and 700W models.

Asked 5 years ago by TJBR.

• A:Answer Hiya. I upgraded it with a 2080 super and a 750w modular PSU from Corsair. The psu sucked putting in cause I had to squeeze it in and I had to remove the bracket with the hard drive. Also to fit a girthier gpu, I recommend taking off the metal bar with the rgb light on it. This case is kinda hard to make modifications with

  Answered 5 years ago by Floodgates13

  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat type of Motherboard is included in this? How about the Power supply specs?

Asked 6 years ago by Praximus.

• A:Answer Power Supply is 500 W, the mother board is strong enough to support both a 2080TI and a I9 9900K. Only one slot for GPU, no M.2 slots but there is one slot that you can run a SSD Microchip style card, there is also two slots for a standard HHD and SSD 2.4. I hope this helps..

  Answered 5 years ago by Concernedbuyer

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSo how is this computer cooled? It says online that it’s liquid cooled but in the specs it says it’s air cooled but makes no mention of a fan? It looks like a promising computer but seems like you need to be more specific

Asked 6 years ago by DannyBoy.

• A:Answer Asus has dropped the ball and falsely advertised this product. I think Best Buys hands are clean here. The product is completely air cooled.... there is no liquid. The only liquid would be the sweat from your hard earned money being spent on this falsely advertised product..

  Answered 5 years ago by Concernedbuyer

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of cpu cooler is in this rig, and is every part in here from asus, and how many fans are on the gpu.

Asked 6 years ago by Pcmaster.

• A:Answer It doesn’t come with the cooler when you buy it, asus put the wrong picture model. It sucks

  Answered 6 years ago by Anonymous

  Helpful (9)Unhelpful (6)ReportAnswer this questionShow more answers (1)

Q: QuestionCAN I plug an HDMI into this tower for HDMI OUT purposes to use my living room TV as a monitor? Like you would plug in a gaming console or BluRay player? OR are you restricted to regular "video out" cords?

Asked 5 years ago by Anderfels.

• A:Answer Yes you can. You will just have to tweek the display settings/resolution

  Answered 5 years ago by ViseGripVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this VR ready

Asked 5 years ago by Ryan.

• A:Answer Yes, this model is VR ready.

  Answered 5 years ago by ASUS Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this be able to run half life alyx?

Asked 5 years ago by Mike.

• A:Answer Will run it just fine. If you are into online gaming, I would suggest getting a extra ssd drive for it. I bought an extra 512 gig drive and installed. I run World of tanks , Eve online and Star trek online.

  Answered 5 years ago by ViseGripVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionSays my Asus desktop computer was to have a 1tb hhdand a 256 ssd im looking but don't see the ssd so where is it supposed to be cause where I think it goes my space is empty

Asked 5 years ago by Soul.

• A:Answer There are 3 memory slots that are not located on the board (m.2 and RAM) and they are the hot swap tray in the front of the tower behind the faceplate. Another is located on top of the hdd cover at the bottom of the tower on the right hand side (mine is empty but you can see the frame built in to house a 2..5" dirve. And underneath the hdd cover houses the rest of your drive bays. I will attach the video that I watched to help https://www.youtube.com/watch?v=waaWua9amcc. I hope this helps.

  I would recommend:

  • 

    ASUS - NVIDIA GeForce RTX 2080 Ti OC Edition 11GB GDDR6 PCI Express 3.0 Graphics Card - Black

    User rating, 4.88 out of 5 stars with 42 reviews.

    (42)
  • 

    Samsung - 860 EVO 250GB Internal SATA 2.5" Solid State Drive

    User rating, 4.87 out of 5 stars with 1244 reviews.

    (1,244)
  • 

    Samsung - T5 2TB External USB Type C Portable SSD - Deep black

    User rating, 4.86 out of 5 stars with 122 reviews.

    (122)

  Answered 5 years ago by GamerGuyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat motherboard comes with this pc?

Asked 5 years ago by Gamerx7.

• A:Answer This model comes with a Z390 motherboard chipset.

  Answered 5 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the Ram memory dual channel?

Asked 6 years ago by HAXx.

• A:Answer Yes, the RAM is Dual Channel.

  Answered 6 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionToday i changed my ram from 16 to 32 and now I am getting a no display on monitors any ideas on how to fix it?

Asked 2 years ago by SweetKiss.

Q: QuestionHi i have this and am looking to upgrade the gpu to 3080. What options do i have for a gpu that can fit this case?

Asked 4 years ago by Joanna.

Q: QuestionWhat size of motherboard is this, ATX or EATX?

Asked 5 years ago by Jacob.

Q: QuestionWhen i got the pc it was fine until now bad fps drops and the motherboard get to 125c help anyone

Asked 5 years ago by Cozy.

• A:Answer If your motherboard is hitting 125C, please contact Best Buy for a warranty repair.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIt says it has an ethernet port, but also lists the internet connectivity as only wi-fi. Can you use the ethernet port plugged directly into the modem for internet connection? I don't want to run over wifi.

Asked 5 years ago by M1234.

• A:Answer Yes, you can access the internet with just the ethernet port if you choose.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you ship this item to Romania

Asked 5 years ago by Ssam.

Q: QuestionI plugged multiple HDMI cables and tested two TVs. Still no image. Please help. Tvs says no signal

Asked 5 years ago by Nick.

Q: QuestionHow many monitors can this PC accomodate? Thank you and stay safe.

Asked 5 years ago by BigPooh.

• A:Answer There are 2 hdmi and 2 Displayport for a total of 4 Monitors

  Answered 5 years ago by Wmcupp

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the frame per second of the desktop

Asked 5 years ago by Tnc.

• A:Answer That completely depends on what game you are playing and settings. The computer itself is capable of running at least 90% of current games on the market on high settings.

  Answered 5 years ago by Wmcupp

  Helpful (0)Unhelpful (0)ReportAnswer this question