“Has this issue been resolved between ASUS and Microsoft since this user posted this? Or was this an isolated issue? Lots of "Bang for your Buck" and ASUS ROG is a known brand with decent reviews throughout its line up. However, I have an issue with mine that both ASUS and Microsoft have been unable to resolve. The advertised 4GB NVIDIA GeForce Video card that apparently came with this machine is not recognized by Windows 10. I spent hours and hours with ASUS tech support and what I am told is that this computer uses a "hybrid" graphics card system (Intel HD graphics card and the for-mentioned NVIDIA Geforce), However, Windows will only see the Intel HD card and thus only uses 128MB of dedicated graphics memory and then uses 8GB of the system memory. I tried several games and they wont recognize the NVIDIA card and thus the lag is horrible! I have to play on the lowest possible settings just to make it bearable. ASUS tells me that the NVIDIA card "kicks in" when needed, but there is no software that they could tell me nor could Microsoft which manages this hybrid system. The system BIOS also has no such settings to adjust. Microsoft told me to disable the Intel HD graphics card in Device Manager. I tried that but it defaults to Generic graphics card. I tried updating NVIDIA software, reinstalling the software on both graphics cards, but to no avail. So, now I have to live with this hybrid system which I don't believe is a hybrid system or take the computer back :(”
Asked by Ctw
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