Questions & Answers

Q: Questionim looking to buy this laptop Friday and was wondering how It would perform on rainbow six siege on hig settings and how it would perfrom on Rust get back to me asap!!!!

Asked 6 years ago by Joey1219.

• A:Answer I love this laptop, it plays all my games at the highest graphics settings and stores my entire library of games with room to spare. I do not play Rainbow Six Siege, however, based on all of the games I do have ( Tekken 7, Call of Duty Modern Warfare, Spyro Reignited Trilogy, Crash Bandicoot, Age of Empires Definitive Edition, and many more all run at the very highest possible graphics settings absolutely perfectly. I would recommend a fan or table as the computer does get very hot and though it is called a laptop, I don't think anyone could actually use this thing on their lap.

  Answered 6 years ago by FarthingtonjrVerified Purchase

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Q: QuestionDoes this laptop have g sync for the purpose of connecting to a g sync compatible monitor?

Asked 6 years ago by Anonymous.

• A:Answer The Nvidia RTX 2060 in this laptop is G-SYNC compatible.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhat is the watt count for the power adapter that comes with the laptop?

Asked 6 years ago by Emilio.

• A:Answer This model comes with 230W Power Adaptor (Support Type-C PD 3.0 up to 65W0).

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionI just found out my screen is broken on my gu502g laptop do you all repair them

Asked 6 years ago by Bobby.

• A:Answer Please reach out to our customer support here: https://www.asus.com/support/callus

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWould you be able to have a lot of custom content for the sims 4 on this laptop??

Asked 6 years ago by Bubbyischunky.

• A:Answer Yes, 1 tb of space os on separate memory

  Answered 6 years ago by FarthingtonjrVerified Purchase

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Q: QuestionIs the HDMI output on this laptop HDMI 2.0?

Asked 6 years ago by Jack.

• A:Answer Yes, that is correct.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionIs the ram single channel or dual channel?

Asked 6 years ago by PCEXPERT.

• A:Answer It supports dual-channel, non-ECC and unbuffered memory.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionHow good is the screen? Could you tell me in great detail the color accuracy and color gamma? I know its 144hz screen but i wish to know if the screen passes 300nt's.

Asked 6 years ago by AvalonNIte.

• A:Answer The display or screen is FHD with 277 nits.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWhen does this go on sale next?

Asked 6 years ago by Blake.

Q: QuestionCan I charge GU502 with charger PD 60w?? its good or bad to using this just to work light continously (edit document, watch movis, etc)??? thank you

Asked 6 years ago by AT.

• A:Answer You can use a 60 Watt adapter, but it will not fully charge the laptop while using it. Asus sells a USB C 40watt charger that plugs into the USB C port - it more or less acts like an external battery prolonging your gaming without the 90watt brick. 60Watts will do the same, but you run the risk of damaging your battery over time.

  Answered 6 years ago by Longmatey80Verified Purchase

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Q: Questiondoes it have a port for a Compact flash card?

Asked 6 years ago by compactflashcard.

• A:Answer No, it does not.

  Answered 6 years ago by seasideshanti

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Q: QuestionDoes anyone know how to get the Dimming Buttons to work on this model? I recently purchased this and they don't work. This would actually be the second unit I've brought from Asus in which the dimming brightness buttons fail to operate.

Asked 6 years ago by Sam.

• A:Answer Umm... hold the function key and try again. If that does not work, do a Bios update and try again. If that does not work, invest in gaming glasses that reduce blur.

  Answered 6 years ago by Longmatey80Verified Purchase

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Q: QuestionIs the Nvidia GeForce RTX 2060 Max-Q on this laptop?

Asked 6 years ago by Demo.

• A:Answer It is not a max-q

  Answered 6 years ago by Lb34Verified Purchase

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Q: QuestionDoes this model have Eye Care? Cannot find anything in specs or otherwise.

Asked 6 years ago by JonnyBond.

• A:Answer You know I had no idea Asus had a Eye Care Feature for there displays but that's cool to know :). I don't think this one does. I just recently purchased this computer but it should have a night light feature for windows 10 and if not you could download f.lux. It auto adjusts the lighting and also filters blue light based on the time of day. F.lux is also free.

  Answered 6 years ago by SpeedRVerified Purchase

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Q: QuestionThe screen is an IPS panel or TN panel? It just say LED panel.

Asked 6 years ago by Fuyukai.

• A:Answer This model comes with an IPS-level panel.

  Answered 6 years ago by ASUS Answers

  
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Q: QuestionWill this gaming computer run a vr system smoothly?

Asked 6 years ago by Crebthedude.

• A:Answer You need the usb c to displayport adapter to run the rift s witch I have. The rift s works great on the laptop. I did add a second m.2 drive to store my games on.

  Answered 6 years ago by Lb34Verified Purchase

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Q: QuestionIs it possible to turn off the rog log at the back?

Asked 6 years ago by Bruno.

• A:Answer I have not found a way to turn it off

  Answered 6 years ago by Lof10h

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Q: QuestionHas anyone been able to figure out how to use the Type C charging? ive tried to power it with a portable power bank and a wall adapter and no luck.

Asked 6 years ago by Crom558.

• A:Answer I haven't tried charging it using the usb-c port but I'm guessing it needs a power bank that's meant for laptops not cellphones. i have a samsung portable charger for my S9+ and just tried it on and it's not charging so i bought a real powerbank. The one I bought was from a different site it's called Luxtude PowerRapid 26800 PD, 45W USB C PD Portable Laptop Charger & 60W Power Delivery Wall Charger Bundle

  Answered 6 years ago by EddieVerified Purchase

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Q: QuestionIs this the m or g model?

Asked 6 years ago by Kozamo.

• A:Answer This is the 'M' model.

  Answered 2 years ago by ASUS Answers

  
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