Questions & Answers

Q: QuestionWhat kind of audio does this laptop have?

• A:Answer It has Dolby Atmos-powered quad speakers and Hi-Res audio.

Q: QuestionDoes this laptop include a PC Game Pass?

• A:Answer Yes, it includes a 3-month PC Game Pass subscription.

Q: QuestionWhat is the refresh rate of the display on this ROG Strix laptop?

• A:Answer The ROG Strix laptop features a 240Hz refresh rate display.

Q: QuestionWhat is the screen size of this ASUS ROG Strix laptop?

• A:Answer This ASUS ROG Strix laptop has an 18-inch screen.

Q: QuestionCan I easily upgrade the RAM on this laptop?

• A:Answer Yes, the laptop has two tool-free SO-DIMM slots for easy RAM upgrades.

Q: QuestionCan someone explain to me how a $3,060 laptop with the latest technology freezes and doesn't respond? I've already updated every possible software, but I don't know what to do anymore. I feel completely ripped off.

Asked 11 months ago by Pedro.

• A:Answer Try uninstalling armory crate software.... I had these very same issues until I replaced their software with "g helper"

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionHow big of a second SSD can I add to this laptop?

Asked 10 months ago by RockWood.

• A:Answer The biggest SSD size the secondary slot support on this laptop is 4TB PCIe Gen4 NVMe 2280 M.2 SSD.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionDifference between this STRIX vs SCAR version other than the 5090 gpu upgrade from 5080.

Asked 11 months ago by Senareia.

• A:Answer The only difference is that Scar G18 has Nebula HDR display while this version only has Nebula display. And this version doesn't have RGB logo.

  Answered 11 months ago by TremoloCRR

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Q: QuestionWhat is the max TDP ?

Asked 1 year ago by Noreadmycomment.

• A:Answer The ASUS G815LW has a maximum TDP (Thermal Design Power) of 175W for the NVIDIA GeForce RTX 5080 Laptop GPU.

  Answered 1 year ago by ASUS Answers

  
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Q: Questionwhat is the TGP (Total Graphical Power/Wattage) for the 5080 in this laptop?

Asked 4 months ago by Kito.

• A:Answer The Total Graphics Power (TGP) for the NVIDIA GeForce RTX 5080 GPU in this laptop model is 175W(150W + 25W Dynamic Boost).

  Answered 4 months ago by ASUS Answers

  
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Q: Questioni don't need to ask about games run well like cyberpunk (i know it well) or it's the best for 2025 and 26 but wonder this, can i transfer my data from acer to asus? incluindg my 4tb, sata and pny to that new laptop too?

Asked 7 months ago by Carlos.

• A:Answer Yes. I would suggest putting the 4TB drive in secondary slot unless you are comfortable using partition software. You could even delete the windows install from the 4TB if it is installed as secondary drive.

  Answered 6 months ago by MallandyrrVerified Purchase

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Q: QuestionDoes this laptop have international warrenty if i take it to india?

Asked 8 months ago by IndianCustomer.

• A:Answer The ASUS G815LW sold by Best Buy comes with a 1-year warranty valid only in the United States. It does not include international warranty coverage.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionWhat accessories go with this? And whats the power draw on the gpu

Asked 10 months ago by Anonymous.

• A:Answer The ASUS G815LW-G18.U95080 is equipped with an NVIDIA GeForce RTX 5080 Laptop GPU, featuring 16GB of GDDR7 memory. It supports ROG Boost, reaching 1550MHz at 175W TDP (1500MHz Boost Clock + 50MHz OC, with 150W base power and 25W Dynamic Boost). This GPU delivers high-performance graphics for gaming and intensive workloads. https://rog.asus.com/us/laptops/rog-strix/rog-strix-g18-2025/spec/

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionAny discounts or promo codes or sales to be aware of for the G18?

Asked 1 year ago by Daniel.

• A:Answer This will get you a 30-40 dollar first time discount plus 1-4% www.rakuten.com/r/DEADLE55?eeid=28187

  Answered 1 year ago by haley

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Q: QuestionDoes this come with a Mini-LED screen/display?

Asked 1 year ago by ForeverMeek2012.

• A:Answer I dont believe so. Im sure its only the Rog Strix Scar that comes with the nebula hdr (mini led) display. Nebula HDR (mini led) Nebula (IPS)

  Answered 1 year ago by GregKalogeras

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Q: QuestionWhen installing the second SSD will it fit to the motherboard if it’s in an enclosure or would the enclosure make it too fat

Asked 1 month ago by Kyurom.

Q: QuestionWhat is the biggest SSD I can add to the second 4,6, or 8TB. I wanna go BIG and make this a beast

Asked 2 months ago by Kyurom.

Q: QuestionDo the G815LW-G18 power supply block needs to be a 240W or 380w, because I bought the laptop from best buy “opened boxed ”and came with a 240w but the the website says it’s need a 380w! Should I return the laptop or get a 380w.the block gets too hot.

Asked 3 months ago by JamesS.

• A:Answer Return it, it's a piece of junk

  Answered 3 months ago by TreeVerified Purchase

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Q: QuestionAre both nvme slots compatible with the new Gen5 storage?

Asked 5 months ago by wifiguy.

• A:Answer Yes, both M.2 NVMe slots in this laptop model are compatible with Gen5 storage, however only one will run at full Gen5 speed. The other slot is limited to Gen4 speeds due to how it is connected to the motherboard.

  Answered 5 months ago by ASUS Answers

  
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