Questions & Answers
- Model:
- G815LW-G18.U95080
- |
- SKU:
- 6613958
Highly rated by customers for: Overall Performance, Processor Speed, Cooling System
$3,059.99Your price for this item is $3,059.99
Page Showing 21-40 of 45 questions
Q: QuestionHow many slot for ram
Asked by Tuan.
- A:Answer 2. If you want to increase ram capacity you need to replace the existing memory sticks
Answered by Mallandyrr
Q: QuestionIs the 32GB RAM config using one slot (32GB - 1 stick), or both slots (16GB - 2 sticks)?
Asked by KP.
- A:Answer 2 16gb sticks of DDR5 5600. Processor can handle 6400.
Answered by Mallandyrr
Q: Questioncan Best Buy add a larger ssd drive?
Asked by Anonymous.
- A:Answer I am sure they “could”. But honestly the bottom comes off with no tools required. And the second m.2 slot is tool less as well. Took me about 3 minutes to add a second drive in the open slot and power on again.
Answered by Mallandyrr
Q: QuestionIf I use this laptop outside the US, how can I get a service? Does the warranty include global services?
Asked by Do.
- A:Answer If you use this laptop outside US, you can get service to the nearest ASUS Regional Service Center. However, you need to play for service since this laptop comes with a local warranty only, international services is not applicable.
Answered by ASUS Answers

Q: QuestionDoes this have 16GB dual channel or 32GB single channel for system RAM?
Asked by NIck.
- A:Answer The first… 2 16GB sticks
Answered by Mallandyrr
Q: Question1. Is this new or refurbished/open box? 2. Is Windows OS upgradable to 11 Pro?
Asked by coke.
- A:Answer The ASUS G815LW is brand new in the box and can be upgraded to Windows 11 Pro.
Answered by ASUS Answers

Q: QuestionThe product listing on Best Buy’s website says this laptop has 32GB of ram but looking at the exact SKU on asus’ website it lists it at 16GB. Which one is it?
Asked by Ethan.
- A:Answer It is 32gb through Best Buy the website doesn’t have the new model updated on the site or for sale at this point I just bought one today
Answered by Anonymous
Q: QuestionWhat is the maximum amount of ram this system can be upgraded to?
Asked by AB.
- A:Answer The ASUS ROG Strix G18 (G815LW) supports up to 64GB of DDR5-5600 SO-DIMM memory.
Answered by ASUS Answers

Q: QuestionCan this laptop's CPU be upgraded from the Intel core ultra 9 HX to a better variant of the i9 processor series?
Asked by MRCOMPUTER.
- A:Answer The ASUS G815LW comes with an Intel Core Ultra 9 HX processor, but its CPU is not upgradeable. Most modern gaming laptops, including this one, have their processors soldered onto the motherboard, meaning they can't be swapped out for a different i9 variant.
Answered by ASUS Answers

Q: QuestionWill this model be eligible for International warranty support?
Asked by TremoloCRR.
- A:Answer No, this specific laptop model comes with a local warranty, it is only valid in US.
Answered by ASUS Answers

Q: QuestionDoes it have per key RGB lighting or is it zone lit? The official webpage states it has per key, specs page has it with zone.
Asked by MaloofMX.
- A:Answer This variant only has 4 zone RGB. Per key RGB is for SCAR models
Answered by Rishik
Q: QuestionHow hard is it to replace battery?
Asked by Battery.
- A:Answer The battery on the ASUS G815LW is not user-replaceable, as it’s designed to be internally secured. Replacing it requires technical expertise and is best handled by an authorized technician to avoid voiding the warranty or causing damage.
Answered by ASUS Answers

Q: QuestionWill you bring rog strix scar as well. Scar version? and when?
Asked by NeedToBuy.
- A:Answer Yes, the ROG Strix Scar was released in the market. To learn more about the laptop, please visit our Product Support page at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-scar-18-2025/ .
Answered by ASUS Answers

Q: QuestionRGB BACK LOGO?
Asked by MarioG.
- A:Answer The ASUS G815LW does not feature an RGB back logo. However, it does have other customizable RGB lighting options, such as on the keyboard, to enhance your gaming experience.
Answered by ASUS Answers

Q: QuestionAny idea when it's going to hit the shelves
Asked by Anonymous.
- A:Answer per this article apr 10 https://www.gadgetvoize.com/2025/03/26/rog-strix-scar-strix-g-series-and-g700-desktop-roll-out-in-uae-and-gcc/
Answered by Juliop
Q: QuestionHow much hard drive space can I add to this unit
Asked by Buddy.
- A:Answer The ASUS G815LW has two M.2 2280 PCIe Gen4x4 slots, each capable of supporting up to 2TB of storage. The laptop comes with an existing 2TB of storage and you can add an additional 2TB, for a total of 4TB of storage.
Answered by ASUS Answers

Q: QuestionWhat is the mhz of the ram
Asked by Pcguy.
- A:Answer The DDR5 RAM speed on this laptop is 5600MHz.
Answered by ASUS Answers

Page 2, Showing 21-40 of 45 questions
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