1-1 of 1 Answer
This is a very valid concern and most definitely a huge problem that BestBuy faces during this pandemic. Especially in states where even curbside services are not offered like we are (NYC). It took my Aunt almost 3 weeks before she was able to get a knowledgeable person on the line to help her with the replacement of this computer since it kept saying it was in-stock even when it was actually out of stock. After about 3 weeks, of back and forth over the phone and chats, she finally got a hold of someone who knows what she's doing and was able to send her a replacement. You might be in luck because it's been a week now and it still shows it as being in-stock. I hope you don't get a lemon and go through the hassle of waiting on the phone for hours on end only just to get hanged up on or get someone who says there's no way of replacing the product. One thing to remember though is that the product being a lemon is not BestBuy's fault- it was ASUS' QA. Goodluck. PS. IMO, the G14 is one of it's kind and is worth the wait.
Sorry, there was a problem. Please try again later.
