Questions & Answers

Q: QuestionDoes this laptop have a numeric keypad?

• A:Answer No, this laptop does not have a numeric keypad.

Q: QuestionWhat is the maximum battery life of this laptop?

• A:Answer The battery life of this laptop is up to 8 hours.

Q: QuestionIs the display screen anti-glare?

• A:Answer Yes, the display screen is anti-glare.

Q: QuestionWhat kind of wireless connectivity does the laptop support?

• A:Answer The laptop supports Wi-Fi 6E and Bluetooth 5.3 wireless connectivity.

Q: QuestionDoes this laptop have a camera?

• A:Answer Yes, this laptop has a front-facing camera with 720p resolution.

Q: QuestionHow many CPU cores does this laptop have?

• A:Answer This laptop has a 6-core CPU.

Q: QuestionThis is listed as a bargain or something Because the windows comes in S Mode. Can't it be taken out of s mode? I'm aware it's permanent if you choose to take it out of s mode but I'm curious if this is stuck on it

Asked 4 months ago by Kimjess.

• A:Answer I purchased the computer new I took the back off remove the 256 gigabyte drive and then with Acronis true image software I made an image of the drive to a 4 TB ssd and put the 4 TB drive back in the computer. Turned it on and it booted up into S mode. I logged into the Microsoft store and switched it out of S mode to Windows home mode. The switch is free. if I want to switch back to S mode, I can always put the original 256 GB drive back in and start fresh again. I don’t recommend s mode. It will not run most applications. Acronis true image software is key to duplicating these drives with the window security and licensing on it.

  Answered 4 months ago by KamnkamVerified Purchase

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Q: QuestionIs this touchscreen?

Asked 4 months ago by Denise.

• A:Answer No it is not

  Answered 3 months ago by user725847Verified Purchase

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Q: Questionhow many RAM modules does it have? one 8gb or two 4gb?

Asked 4 months ago by asas.

• A:Answer One 8 GB soldered to the motherboard board. Open slot that can support up to 32gb simm for 40 gb of memory.

  Answered 4 months ago by KamnkamVerified Purchase

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Q: QuestionI will be moving from an iMac and iPhone into this laptop. Will I struggle with the transition? Love the size and price of this unit for travel into the office…

Asked 4 months ago by Buster.

• A:Answer I find that when you go from one to another, you have to translate/figure out where different things are, i.e., how to access them and what the equivalents are (for example, "Finder" on a Mac is "File Explorer" on a PC). How well you can do this or how bothersome it may be is an individual case by case situation, so there is no way to really predict your experience. Your best bet would be to borrow a PC from a friend and see if you can adapt fast enough for it not to be a problem.

  Answered 4 months ago by luislast

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Q: QuestionDoes this unit have a backlit keyboard Is there a dependability rating?

Asked 4 months ago by Deak.

• A:Answer No backlit keyboard

  Answered 4 months ago by KamnkamVerified Purchase

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Q: QuestionIs the memory expandable?

Asked 4 months ago by Anonymous.

• A:Answer Can expand the memory up to 40gb by addin a 32gh simm. Can also add a 16GB for a total of 24. Can add 8 gb for a total of 16 gb. The 16 gb option is dual channel memory access

  Answered 4 months ago by KamnkamVerified Purchase

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Q: QuestionCan the highlights be corrected? Lists it as HD 2K which is super confusing as it certainly isn’t a 2K resolution.

Asked 4 months ago by Jneset.

• A:Answer It's not 2K resolution, it's FHD resolution.

  Answered 4 months ago by WilliamVerified Purchase

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Q: QuestionCan I order it with 16 or 32 mem ram?

Asked 1 month ago by Cisco.

• A:Answer The ASUS Vivobook 14 (X1404VA) is offered with 4 GB or 8 GB DDR4 (3200 MHz) soldered RAM. It includes one open expansion slot, allowing you to add additional memory. The system supports a maximum of 16 GB total RAM.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionI have a dell USB-C dock with a single USB-C output to the laptop and I have dual monitors and a webcame plugged into the dock. Will this laptop work with that dock?

Asked 2 months ago by AP89.

• A:Answer The ASUS X1404VA laptop cannot use the Dell USB‑C dock for dual monitors because its USB‑C port does not support video output.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionDo I need anti-virus for these product

Asked 3 months ago by Anonymous.

• A:Answer "Need" is a subjective term. Do you "need" a Rolls Royce, or will you settle for a Mercedes. Both get you where you going, but one may be overkill. I can tell you that I've used anti-malware software most of my computer ownership, and rarely had a problem, but I've also used nothing for several years (don't recommend that), or MS Defender, which comes included, for a year, and also rarely had a problem. Really it depends on what websites you go to, and whether you are stupid enough to click on links from unsolicited or fake emails that are nothing more than virus delivery systems.

  Answered 2 months ago by luislast

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Q: QuestionCan you install Microsoft Office on this laptop?

Asked 3 months ago by Layla1.

• A:Answer You can install any of the many versions of MS Office on any MS computer. How you use it may be problematic, since you are limited in storage and RAM, so you have to consider other programs you may install/run, and how many at a time you will open.

  Answered 2 months ago by luislast

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Q: Questionis there a warranty on this product and how long? Who to contact for warranty?

Asked 4 months ago by asas.

• A:Answer One year parts and labor (industry standard). If something goes wrong within the return window for BB, I would suggest contacting them, since it would probably be in the category of "right out of the box." Beyond that time, you contact Asus. BTW, this information is ALWAYS provided in the packing of a computer.

  Answered 4 months ago by luislast

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Q: QuestionDoes this laptop have a windows hello face compatible camera built in?

Asked 4 months ago by Beno.

• A:Answer The ASUS X1404VA (Vivobook 14) does not include a Windows Hello face‑recognition compatible IR camera.

  Answered 4 months ago by ASUS Answers

  
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