Questions & Answers

23 Questions & 27 Answers
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  • Question
    It this item able to be connected to a unlimited data plan through AT&T? Or do you have to purchase a separate package to use it?   (3 Answers)

    By Chris May 1, 2016.

    Answers
    • Best 
      Answer

      AT&T does not currently offer any unlimited data plans. A customer is free to choose any mobile hotspot plans available.

      By CommunityAnswer May 1, 2016.

    • Question
      Will this hot spot work with a I-pad.   (2 Answers)

      By Electron81 September 16, 2016.

      Answers
      • Best 
        Answer

        Yes, this model is compatible with iPads.

        By CommunityAnswer September 16, 2016.

      • Question
        Do you have to be an AT&T customer to use this?   (2 Answers)

        By Anonymous June 5, 2016.

        Answers
        • Best 
          Answer

          There are different frequencies in the radio spectrum that are designated and controlled for use. 4G/LTE for those AT&T customers in the US and Mexico are designated to the 700MHz spectrum and certain channels (sub bands) within this spectrum. This device is designed to operate within those specific spectrums. Therefore, it will only work with AT&T and possibly those other carriers, like T-Mobile, who operate in those bands. It will not work on other carriers like Verizon or Sprint.

          By AnonInNY December 29, 2016.

        • Question
          Why is this item listed as No-Contract BUT the price of $49.99 requires a 2 year contract commitment? Please confirm this item is a NO-CONTRACT device or please remove the term "No-Contract" in the Item Description.   (2 Answers)

          By CrownValley April 24, 2016.

          Answers
          • Best 
            Answer

            I will try to separate this out as someone who definitely does not want to be back on a contract regardless of the fact that My carrier is doing quite well right now. They may do lousy (again) and I will be stuck (again). I have decided to purchase the unit outright at the 199.99 price ( what they referred to as "Unactivated device" equals no contract as You are buying and activating Your Own device with Your carrier but without a contract as opposed to getting it for "only" 49.99 by signing up for a two year contract with Your carrier if that is Your choice.)

            By ironspoke July 24, 2016.

          • Question
            Why does this say no contract but then It says 2 year activation required for $49.99 price?   (1 Answer)

            By MsBonquiqui April 22, 2016.

            Answers
            • Best 
              Answer

              No contract price is $199, 2-year contract price is $49.

              By Anonymous June 29, 2016.

            • Question
              If you pay $199 for the retail price do you have to continue paying after that?   (1 Answer)

              By Austin December 25, 2016.

              Answers
              • Best 
                Answer

                No, $199.99 is the full retail price you pay, pay it once and it is yours to keep. If you were to buy it for $49.99 then you would have to be on a two year contract until the contractual obligation is fulfilled.

                By Pencknia January 26, 2017.

              • Question
                can this device be used with any GSM network, such as Cricket, a subsidiary of AT&T? In other words is this "locked" or is it unlocked?   (1 Answer)

                By Anonymous October 28, 2016.

                Answers
                • Best 
                  Answer

                  Yes you can use it on any GSM network such as Cricket and the others like them. It is not unlocked. It is locked via the IMEI, you can go to AT&T's website to ask for an unlock. https://www.att.com/deviceunlock/request/#/unlockstep1 If you aren't an AT&T wireless customer, click no and follow the instructions. Once you are approved, att will send you an unlock code for you to use along with the instructions.

                  By Bucklabee February 1, 2017.

                • Question
                  Are you able to stream with this device? ex. online gaming and/or watch Netflix without the delay?   (2 Answers)

                  By tmh2015 October 5, 2016.

                  Answers
                  • Best 
                    Answer

                    If -- and only if -- you have a very, very strong 4G LTE signal, you will be able to stream content without delay. However, you must pay for every GB of data that you use with this device and stream using a LOT of data. Be sure that you understand your data needs clearly before you purchase a data plan. For example, if you stream one HD Netflix movie every night for a month, you could require as much as 100GB of data each month. A 100GB data plan from AT&T costs about $400/month. If you purchase a plan and go over, the overage charges will pile up quickly -- $15-20/GB depending on your base plan. My advice? Be very careful streaming content using ANY device over a mobile connection UNLESS you have an unlimited data plan. BE ADVISED THAT, CURRENTLY, AT&T WILL NOT SELL YOU AN UNLIMITED DATA PLAN FOR THIS DEVICE.

                    By RickC December 22, 2016.

                  • Question
                    Is that Unlimited data   (1 Answer)

                    By Tony September 24, 2016.

                    Answers
                    • Best 
                      Answer

                      It does not come with unlimited data, no hotspot device does.

                      By Heglabeb January 26, 2017.

                    • Question
                      when it says, "Unactivated price' ($199) does it mean 'unlocked', CAN be used with other Carriers? Thanks..   (2 Answers)

                      By Nald September 16, 2016.

                      Answers
                      • Best 
                        Answer

                        Unactivated price $199 just means you are not on a 2 year contract. There is an unlock process you have to go through even as a non AT&T customer: https://www.att.com/deviceunlock/request/#/unlockstep1 select no then answer the following questions and type the captcha then wait for the approval. Once you get the unlock code and the instructions, you can use it on T-Mobile or any GSM carrier.

                        By Yansibel January 26, 2017.

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