Main Content

Questions & Answers

AT&T - ZTE Mobley 4G LTE Wi-Fi Hotspot - Black-Angle_Standard
Ask a Question
Page 1, showing1-10 of 16 Questions
  • Q: is there a service charge or plan as well? After u buy this device?  (3 Answers)

    By cc 

    • Best answerYou have to add it to a current Mobile Share plan or get a separate data plan.

      By Ryououki 

  • Q: Would I be able to upgrade my Verizon wireless for the hot spots on the go? Can it be used on a desktop also..  (2 Answers)

    By onthego 

    • Best answerYour question is unclear. If you activate this Mobley device, pay for service, and install it in your car (on the OBDII port), you will have a wifi hotspot in your vehicle. You can connect to this wifi hotspot with any wifi-compatible devices including phones, tablets, laptops, or desktops (with wifi adapters). It doesn't matter who you use for a cell carrier on that phone, if you're connecting to this device with wifi. I hope that answers your question and helps others.

      By gbuskirk 

  • Q: can you do online gaming with xbox live with it?  (1 Answer)

    By alleycat 

    • Best answerPossibly. A lot will depend on the local towers you would be connected to. While the Mobley uses LTE it only uses one channel at a time, and depending on your region's towers those channels/towers could be slow if congested. Newer stand-alone WiFi hotspot devices are able to use two different channels at the same time to greatly improve throughput and help if one channel is busy. Newer devices also are likely to have more channel frequencies they can use. That said, no other WiFi hotspot can be set up for $20 unlimited data/month. We used our Mobley on a recent road trip with multiple kids streaming while going down the highway. Video can buffer for when you'd transition towers and video doesn't care much if you have a bad ping speed. So while your XBox would likely connect well, latency would potentially make multi-player gaming difficult.

      By Erik 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: My At&T Uverse Plan includes free WiFi hotspot networking, how would this device work with my existing plan?  (2 Answers)

    By Sondra 

    • Best answerChances are you misunderstand what they're offering. What they're saying is you can use your account login info from your home internet service to sign in to paid AT&T-hosted networks around the nation when you're out and about. That said, if you have a cell phone on the newer unlimited plans, you may be able to add a "normal" battery powered hotspot which will have better performance for the same $20/month if you add it onto your existing cell service. That might be a better option for those who have unlimited cell phone plans with AT&T. For the rest of us this is a fantastic bargain data plan. Unlimited data for $20/month, and it can be on a stand-alone account. The ONLY services I have with AT&T is my two Mobley devices.

      By Erik 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: Will this work on T-Mobile?  (2 Answers)

    By Max 

    • Best answerNo, the hotspot is not compatible with T-mobile.

      By CommunityAnswer 

  • Q: AT&T MObley portable wifi Where do you connect this device in a 2005 Ford Expedition?  (3 Answers)

    By Anonymous 

    • Best answerYes, any car newer than 1996, or purchase AC adapter to use in house and cigarette lighter adapter to use in older cars.

      By Libby 

  • Q: Will Mobley work with google voice? Thank you  (0 Answers)

    By Kevin 

  • Q: I travel in Canada occasionally, will it work there, and are there any additional charges?  (2 Answers)

    By Grog 

    • AIt will NOT work. These use a US-only data plan. This Mobley device uses a very specific Connected Car Unlimited Data Plan for $20/month unlimited data (subject to de-prioritization after 22GB in a month). What that means is AT&T is counting on these to just use data on their own towers. They can't and do NOT allow these to roam to other towers because then they'd have to pay that tower owner/provider for the data used.

      By Erik 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: When will this be available again?  (1 Answer)

    By Moble 

  • Q: Will you be getting more of these in stock?  (0 Answers)

    By Seriousputty 

Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions