Questions & Answers

Q: QuestionI bought chocolate hdmi tonight from bestbuyI connected the cable to my Samsung 4ksuhd and to my Comcast dvr I could not get any picture or sound.

Asked 10 years ago by Anonymous.

• A:Answer I had that issue first time I plugged it in. It is a directional cable. Specific end goes in TV and the other in the cable box. If not working try switching each end

  Answered 9 years ago by KaeriD

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Q: QuestionI have a LG OLED TV and a Xbox One X. I am looking to upgrade my picture quality as best as I can get for gaming, movies, and TV through my xbox. I was told that this chocolate version of the audioquest cables would be my best option. Is this correct?

Asked 7 years ago by Damon.

This question was asked about the related product: AudioQuest - Chocolate 5' 4K Ultra HD HDMI Cable - Black/Brown

• A:Answer Yes

  Answered 7 years ago by SuziGinTNVerified Purchase

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Q: QuestionIs this cable (audio quest chocolate) rated at 1.3 or 1.4?

Asked 9 years ago by chanza46.

• A:Answer Hello, this cable is certified as a High Speed with Ethernet cable, also referred to as the HDMI Version 1.4, Category 2 rating.

  Answered 9 years ago by AudioQuest Customer Service

  
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Q: QuestionI just bout a new samsung QLED Q6 flat 82" 4K UHD 6 series smart TV. What is the best HDMI 4K cable that I should buy is it the chocolate cable or a different cable I have seen one for $139.00 on up to $800.00. Any advice would be appreciated. Thanks

Asked 6 years ago by Randy.

• A:Answer When it comes to choosing cables, there's no one "right" cable - it's a case of going with the best cable you can. This is because cables cannot improve the signal they carry, they can only make improvements by introducing less distortion into the system and doing less harm to the signal. The less distortion, the better. The best cable therefore is the one that introduces the least distortion and affects the signal as little as possible. And this is true for all cables - even HDMI cables! And the further up the line you go, the better it gets. If you buy the best cable within your budget, you'll be assured of getting the best possible performance.

  Answered 6 years ago by AudioQuest Customer Service

  
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Q: QuestionDo Audio Quest hdmi cables work with hdmi 2.1 sources 4k 120 or 8k 60?

Asked 6 years ago by ZZrock1.

This question was asked about the related product: AudioQuest - Chocolate 5' 4K Ultra HD HDMI Cable - Black/Brown

• A:Answer Yes

  Answered 5 years ago by Joebest

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Q: QuestionWhen using the EARC from tv to avr which way do the arrows point coming out of the avr to ps5,Roku, cable box etc..? Should the arrow point to the avr or the ps5?

Asked 1 year ago by Audioquest48.

Q: QuestionAny advantage to using one HDMI cord from Blu-ray player to new Samsung QLED TV, and a second HDMI cord from Blu-ray player to a soundbar? Of course the high-end soundbar is connected to the Samsung TV using a third HDMI cord.

Asked 4 years ago by JB.

This question was asked about the related product: AudioQuest - Chocolate 10' 4K Ultra HD HDMI Cable - Black/Brown

• A:Answer Not needed, Bluray out HDMI Port 1 out to Soundbar and then soundbar to TV, the only way to wire it. The 2nd HDMI port on the Bluray player is a sound out to go to a stereo receiver. If you connect HDMI port 2 to the soundbar and HDMI port 1 to the TV, you will have problems, just wire the way I initially said (HDMI port 1 out to soundbar, and then soundbar out to TV HDMI input 2) the 2nd HDMI port on the Bluray (sound out) is only to be connected to a receiver. And yes, your soundbar will pass Dolby Vision and HDR. And yes, your soundbar will play Dolby ATMOS in this configuration.

  Answered 4 years ago by Daver1069

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Q: Questionhow many gbps is this cable

Asked 4 years ago by tom.

Q: Questiondo you price match from crutchfield? You are out of the chocolate hdmi cables, when will you have some available?

Asked 4 years ago by jedi65.

Q: QuestionCan this cable run 1080p at 270+ hz on a gaming monitor that supports a refresh rate that high?

Asked 5 years ago by ICY.

This question was asked about the related product: AudioQuest - Chocolate 10' 4K Ultra HD HDMI Cable - Black/Brown

• A:Answer The maximum refresh rate of the HDMI specification is 240hz. This Chocolate HDMI cable will support 1080p resolution at up to the 240hz refresh rate.

  Answered 5 years ago by AudioQuest Customer Service

  
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Q: QuestionModel:HDMCHO02 SKU:9515811 Cable Length: 0.500' 6 inch cable for $180.00? This is a mistake .. right?

Asked 5 years ago by WaytooHigh.

• A:Answer The .500’ is an error on Best Buy’s website. If you click on the 0.500’ box the description will show the cable is actually 1 meter in length (3’ 4”).

  Answered 4 years ago by RegularGuyVerified Purchase

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Q: QuestionI bought a Bose Sound Bar 700. Will I get superior quality hooking the TV to the Soundbar - with a Audio Quest HDMI Chocolate - or with an Audio Quest Optical connection? Best audio quality is my only goal. TV is not 4K & no other devices hooked to it.

Asked 6 years ago by LookingForBestSoundOutcome.

This question was asked about the related product: AudioQuest - Chocolate 2' 4K Ultra HD HDMI Cable - Black/Brown

• A:Answer You will get the best quality through an HDMI using the ARC docks. Definitely better than optical connections.

  Answered 5 years ago by Jeremy

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Q: QuestionHello, Does anyone know what the maximum Gbps Bandwidth is for this cable?

Asked 8 years ago by J3505.

• A:Answer 18

  Answered 6 years ago by mhayes01Verified Purchase

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Q: QuestionAre these cables capable of HDR and Dolby vision? I bought an OLED and it needs a HDMI 2.2.

Asked 8 years ago by Eric.

• A:Answer Hello, Eric, I also just purchased an OLED 4K TV that has the same requirements. I am using a CINNAMON Cable between my Blu Ray Player and my Receiver and a VODKA cable between my Receiver and my new TV with really excellent results. You should be just fine with the Chocolate. Here is a statement from the Audioquest web site: " all AudioQuest HDMI cables up to 8 meters are guaranteed to exceed the requirements for all possible HDMI 2.0/HDCP 2.2 data streams, including 4K UltraHD, HDR, and Blu-ray Ultra HD." Your video quality should be excellent, The real difference with these HDMI cables that you will notice will be with your Audio. Regarding Dolby Vision, that is taken care of in the processor in the TV and, if it is capable, your receiver. The cable will have no bearing on that capability. I hope this is helpful.

  Answered 8 years ago by GadjoVerified Purchase

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Q: QuestionSince all the components in a TV are soldered in place and solder is made of lead and tin is this cable going to make any real visable and audible difference???

Asked 5 years ago by TheHappyTechnician.

• A:Answer They offer a money-back return try it out . And the answer is yes

  Answered 4 years ago by Rambosdad

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