Questions & Answers

Q: QuestionCan I mount this frame on the wall?

• A:Answer Yes, the Aura Walden frame can be placed on a table or mounted on a wall. It comes with a tabletop frame stand and a wall mounting kit.

Q: QuestionDoes the Aura Walden frame have a speaker?

• A:Answer Yes, the Aura Walden frame has a built-in speaker for video playback.

Q: QuestionHow do I set up the Aura Walden frame?

• A:Answer You can set up the frame by plugging it in, connecting it to your WiFi network, and following the instructions on the Aura app.

Q: QuestionWhat is the screen resolution of the Aura Walden frame?

• A:Answer The Aura Walden frame has a Full HD display with a resolution of 1600 x 1200.

Q: QuestionHow easy is the setup process for the Aura Walden frame?

• A:Answer Setting up the Aura Walden frame is described as a breeze - simply plug it in, connect to WiFi, and the app will guide you.

Q: QuestionDoes this digital frame require a subscription?

• A:Answer No, the Aura Walden frame comes with free unlimited storage for photos and videos and does not require any subscription or have hidden fees.

Q: QuestionWhen nobody is in the room does the display turn off automatically after a while?

Asked 2 weeks ago by LASteve.

Q: QuestionSo, this will be a brick when the company decides to stop supporting it or goes out of business. Cool.

Asked 3 weeks ago by Pjchooch.

Q: Questiondoes this frame support IPv6 for connectivity to my home network?

Asked 1 month ago by FLgurl.

Q: QuestionHow long the video can be?

Asked 1 month ago by Anonymous.

• A:Answer 30 seconds

  Answered 1 month ago by AlisB

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I send pictures to 2 aura frames

Asked 2 months ago by Anonymous.

• A:Answer Absolutely

  Answered 1 month ago by IkeJonesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy frame stopped working and has a sd card in it will this frame take it if not what can I do?

Asked 2 months ago by Phil.

Q: QuestionWhat is the size of the picture on the screen?

Asked 3 months ago by Curious.

• A:Answer 15”

  Answered 3 months ago by GHP1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan someone else send pictures to it ?

Asked 3 months ago by Anonymous.

• A:Answer Yes, you can invite other people to contribute

  Answered 3 months ago by GHP1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it bivolt? I ask this because I live in Brazil and here it's 220V.

Asked 3 months ago by JOICESIEBEL.

• A:Answer If you look at the specifications it works from 110-240 volt.

  Answered 2 months ago by Pp61

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes wifi work at say a trade show?

Asked 4 months ago by jim.

Q: QuestionAbout how many pictures can be uploaded?

Asked 4 months ago by Sand.

• A:Answer Unlimited cloud storage is included with purchase

  Answered 3 months ago by GHP1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use blue tooth connection? Can I use flash drive?

Asked 4 months ago by Jim.

• A:Answer It has an app basically

  Answered 4 months ago by MikiUVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill a subscription be required in the future to display all photos which have been previously uploaded?

Asked 5 months ago by Kerry.

• A:Answer No I did not see anywhere that required a separate subscription.

  Answered 4 months ago by RayCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)