Questions & Answers

Q: QuestionWhat are the three temperature options available on this water dispenser?

• A:Answer The three temperature options available on the Avalon A11 Top-Loading Bottled Water Cooler are hot, cold, and cool. The hot water temperature is 185 degrees Fahrenheit, while the cold water temperature is 47 degrees Fahrenheit.

Q: QuestionHow does the child safety lock on the hot water button ensure safe usage?

• A:Answer The child safety lock on the hot water button of the Avalon A11 Top-Loading Bottled Water Cooler ensures safe usage by preventing accidental activation of the hot water dispenser. This feature is crucial for households with young children, as it helps to minimize the risk of scalding or burns. The lock requires a specific sequence of actions to be performed before hot water can be dispensed, adding an extra layer of protection against unintended use.

Q: QuestionIs this water dispenser certified by ENERGY STAR for energy efficiency?

• A:Answer Yes, this Avalon A11 Top-Loading Bottled Water Cooler is certified by ENERGY STAR for energy efficiency. The product specifications clearly state "ENERGY STAR Certified: true".

Q: QuestionHow long is the power cord included with this water dispenser?

• A:Answer The power cord included with the Avalon A11 Top-Loading Bottled Water Cooler is 72 inches long. This information can be found in the product specifications section, under the "Cord Length" attribute.

Q: QuestionWhat is the manufacturer's warranty coverage for parts and labor on this water dispenser?

• A:Answer The manufacturer's warranty coverage for parts and labor on the Avalon A11 Top-Loading Bottled Water Cooler is one year from the date of original purchase. The warranty covers defects in materials and workmanship under normal use and service. It does not cover damage caused by accident, misuse, or unauthorized repairs.

Q: QuestionHow easy is it to clean and maintain the removable drip tray?

• A:Answer The removable drip tray of the Avalon A11 Top-Loading Bottled Water Cooler enables easy cleaning, facilitating maintenance and ensuring a hygienic water dispensing experience.

Q: QuestionWhat are the overall dimensions (height, depth, and width) of this water dispenser?

• A:Answer The overall dimensions of the Avalon A11 Top-Loading Bottled Water Cooler are 19 inches in height, 13 inches in depth, and 12 inches in width.

Q: QuestionDoes this water dispenser require any special installation or plumbing?

• A:Answer This water dispenser does not require any special installation or plumbing. It is designed for countertop use and can be easily set up by placing it on a sturdy surface and connecting it to a power outlet.

Q: QuestionCan this water dispenser accommodate both 3-gallon and 5-gallon water jugs?

• A:Answer Yes, the Avalon A11 Top-Loading Bottled Water Cooler is compatible with both standard 3-gallon and 5-gallon water jugs, providing added convenience and versatility for users.

Q: QuestionIs it safe to leave this plugged in when I go on vacation for a week?

Asked 1 year ago by Christa.