“I have tried numerous times to download this purchase to my new MacBook Pro and keep getting the same error: An error occurred while processing your request. Reference #50.8733c717.1609140219.15241ac8. Please help. I paid almost $40 and can't download”
Answer This Question![Avanquest - Card Studio - Mac OS [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/6397/6397088_sd.jpg;maxHeight=100;maxWidth=60)
1-1 of 1 Answer
There’s an issue downloading the product from BB directly, if you send a copy of the receipt to the software publisher, Avantquest, they will directly email you a link to download the product from. That is how I had to get it.
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