“I can't use it I bought nook in bestbuy store in SF a couple of weeks ago. We were asked where we intend to use it and we said that we are from Israel and we will use it after we return home. Nobody told us that we must have local credit card and adress in order to but nook books from barnes and noble. Now we are back home and the nook is useless. Hope you can help me with this issue.”
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You should contact Best Buy Customer Service immediately at 1-888-237-8289 to get instructions for returning your device and to ensure that it falls within the 30-day return period outlined on the website. There are also instructions online for making returns by mail: 1.Pack your return in the original shipping package, if possible. 2.Include the packing slip and return label, and indicate the reason for the return. 3.Include all original packing materials, manuals and accessories. 4.Send your return to: BestBuy.com Return Center 14405 County Road 212 Findlay, OH 45840 For proof of delivery, we recommend that you return items via UPS or insured USPS.
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