A:AnswerHello! While the 20% off services does not cover Autotech, members may be eligible for additional member-only discounts on a promotional basis from time-to-time. If you have any additional questions or need further support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to assist!
A:AnswerHi, Ellen! Thanks for posting your question. Yes, My Best Buy Total™ offers 24/7/365 tech support on all devices, no matter where or when they were purchased. For more information and FAQs, visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-faqs/pcmcat1630361388557.c?id=pcmcat1630361388557#widget-e911c491-1e3d-4abf-bb4f-fbe3bd2058e5.
A:AnswerHello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
A:AnswerHi. You can have one Best Buy Credit Card associated with your Best Buy account. Although some customers may also have a business account as well. You can check out more information on the Best Buy Credit Card online at https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032 . If you have questions or concerns about the My Best Buy Memberships available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
A:AnswerI'm told that the new "Total" membership does not work like the old one (2023) - that is, free delivery, installation and haul-away are no longer a given. It was one fo the main reasons I canceled my existing membership in 2024.
A:AnswerThank you for reaching out with this question. With My Best Buy Total, you would receive 20% off of repairs, as well as 24/7 tech support online and over the phone. Any items that qualify for Geek Squad Protection will show at at the time of purchase and print on your transaction receipt, so long as the purchase is linked to your membership. For more information, including the many benefits that comes with your member, please check out www.bestbuy.com/memberships.
A:AnswerI would recommend to keep the subscription because of all the perks it comes with but yes you can add additional coverage after the membership is cancelled.
A:AnswerInstallation is typically included with the price of the remote start system. If you have questions regarding installation cost for a remote starter system you already have, I would recommend visiting your local store for a quote and they can confirm if you have all of the necessary parts for the installation. If you have any other questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerHey there,
No problem, let me help you with that. Here are a few things you can try to connect your Sonos speakers after you changed your Wi-Fi name:
1. Make sure that your Sonos speakers are powered on and connected to your Wi-Fi network. You can check this by opening the Sonos app and tapping on Settings > System > Network.
2. Try restarting your Sonos speakers and router. This can often fix minor connection issues.
3. If you're still having problems, try resetting your Sonos speakers. To do this, press and hold the Play/Pause button and the Volume Down button on each speaker for 11 seconds. The speaker will flash white and then turn off.
4. Once your Sonos speakers are reset, try connecting them to your Wi-Fi network again. You can do this by opening the Sonos app and tapping on Add System.
If you're still having problems connecting your Sonos speakers, you can contact Sonos support for assistance.
Here are some ADDITIONAL TIPS:
Make sure that your Sonos speakers are within range of your router.
Try moving your router to a different location.
Avoid placing your router near metal objects or appliances, as this can interfere with the Wi-Fi signal.
Try disabling any VPN or ad-blocking software that you're using.
I hope this helps! Let me know if you have any other questions.
Cheers!
A:AnswerYou can go to Apple any time with an iPhone to get it fixed, no matter where you bought it. If you purchased AppleCare+, or received it included in your My Best Buy Total Membership, Apple knows you have AppleCare+ on your device and can repair it. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerAbsolutely! Our Geek Squad provides this service, and more! You can visit us at your local Best Buy location, or set up an in home visit. If you would like to set up an appointment, feel free to give us a call at (888) BEST-BUY or (888) 237-8289. Also, you can read through all of the benefits of the Totaltech membership at www.bestbuy.com/totaltech.
