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Sorry, there was a problem. Please try again later.You will have to schedule an appointment with our Geek Squad team to review the damages. If the product was purchased under your My Best Buy Total Plan, you will be require to pay a deductible. If you did not purchase it under your My Best Buy Total plan, you will receive 20% off repairs. I have provided a link below to get started on scheduling your in store Geek Squad appointment. bestbuy.com/services/triage/home
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