A:AnswerHello! Thank you for your question, this is "Renewed" item meaning no parts have been swapped and there is nothing wrong with the item. Only that the packaging may differ from original packaging. Hope this answers your question, should you have any other questions please feel free to ask. Thank you!
A:AnswerThe Bluetooth is disabled on this unit, cause it’s not needed to run the unit. The unit can still be used even without electricity going through it, so I would suggest locking it up with a bike lock if you’re out in public.
A:AnswerHello, thank you for your question, you do not need the app for the unit to function. It has a display on the scooter itself that can be used. Hope this helps, if you have any more questions feel free to ask.
A:AnswerHello, thank you for your question regarding our Bird ES4-800. The unit weighs 30lbs. We hope this answers your question, should you have any more please feel free to ask. Thank you.
A:AnswerAny Segway accessories will work on this scooter because this scooter is made by Segway - I got external battery with mounting kit for only $99...
A:AnswerHello and thank you for your question. We are sorry to hear you had issues with your first unit. Please note that the max speed for this unit is 15.5mph and that is based on optimum moments. If you are experiencing any other issues with the unit please contact Bird - 1-888-970-0751 for assistance. Thank you.
A:AnswerHello and thank you for your question. It's not waterproof. It states in the manual to not use a hose when cleaning it or spray any liquids on any parts of the unit. Just use a soft, wet cloth when you need to clean it. Thank you.