Questions & Answers

Q: QuestionDoes this unit self clean or is that just the cordless model

Asked 4 years ago by Rich.

• A:Answer This self cleans - you add water and turn it on- make sure it has the Tray (cleaning)

  Answered 4 years ago by GBP4

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Q: QuestionI am looking to buy the brush for cleaning my area rug for my Bissell crosswave pet pro.

Asked 6 years ago by Keeblerwoman.

• A:Answer I bought the brush and it works great. It cleans the rug and removes pet hair completely.

  Answered 5 years ago by Gloria64Verified Purchase

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Q: QuestionDoes this work as a vacuum and a cleaner? Does it work on carpets as well?

Asked 4 years ago by Koheil87.

• A:Answer Yes you can use as both and it’s very good ok carpets bought this for my wife and she said this is the best vacuum cleaner she has ever had. You can choose the option to clean using a solution or just plain vacuum

  Answered 4 years ago by BrianVerified Purchase

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Q: QuestionI understand the machine is a hybrid of vacuum cleaner & mop but is it also a carpet shampoo cleaner?

Asked 5 years ago by Aly.

• A:Answer Is not a carpet cleaner per se, but in a crunch it will clean up a mess and leave the rug as good as new. Mind you, I've only used it on my 5' by 7' living room area rug and it has tones of white beige and grey, and I also have a Chihuahua and it maintains my rugs clean. Is great on ceramic tile too!

  Answered 5 years ago by Gloria64Verified Purchase

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Q: QuestionIs this safe to use on laminate flooring?

Asked 5 years ago by RAD5.

• A:Answer Yes, it leaves much less water on the surface than mopping does.

  Answered 5 years ago by ChrisVerified Purchase

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Q: QuestionWhat is exactly the box dimensions? I need to put the original Box in a luggage after I buy it and I need to know if it will fits. Thank you

Asked 6 years ago by Apostal.

• A:Answer Hi Apostal. Here are the dimensions of the CrossWave box: 26 1/4” high, 10 5/8” wide, and 13” long.

  Answered 6 years ago by AskBISSELL

  
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Q: QuestionDoes this vacuum a shaggy rug well?

Asked 7 years ago by Jazmine.

• A:Answer I wouldn't try it on a shaggy rug because the long fibers may wrap around the brush which spins very fast.

  Answered 7 years ago by mssbassVerified Purchase

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Q: QuestionWe don't have pets but can we buy this?

Asked 2 years ago by Nora.

• A:Answer I don't see why not. We have a small dog, but we used it to clean an area rug that she hasn't been on.

  Answered 2 years ago by AthenaJVerified Purchase

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Q: QuestionIs this pet cleaner cordless I was on Bissell and saw that they made a cordless. Curious because I noticed a cord in the picture was wondering if that was just for charging.

Asked 5 years ago by Alyssa06.

• A:Answer the one we purchased is not cordless. I think it would have been a better idea though. We like it a lot and have used it ever week since we bought it.

  Answered 5 years ago by hockeypuckVerified Purchase

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Q: QuestionIs the Crosswave safe for Laminate Floors that are not waterproof?

Asked 6 years ago by 95Bronco.

• A:Answer Check with manufacturers of your floors. We use it on our and it sucks up about 98% of the water.

  Answered 6 years ago by Nickname5

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Q: QuestionCan I use this to vacuum up pet urine mistakes

Asked 1 year ago by Brian.

• A:Answer Yes, I do it all the time.

  Answered 9 months ago by TeresaCVerified Purchase

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Q: QuestionDose it have a self cleaning feature, before you put it away.

Asked 1 year ago by Terri.

• A:Answer Comes with a tray you fill with water and set machine in to clean roller.

  Answered 9 months ago by TeresaCVerified Purchase

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Q: QuestionDoes this work on plush carpeting for bedroom and stairs?

Asked 1 year ago by Sandy.

• A:Answer Not very well. The dog hair gets stuck on the brush and comes out in clumps

  Answered 1 year ago by DawnSVerified Purchase

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Q: QuestionWill this work well to clean dog urine either with cleaning with a paper towel before or not at all?

Asked 1 year ago by GNH.

• A:Answer Dab with a paper towel to absorb and clean urine, then go over the spot with the cleaner to remove odor and any remaining urine.

  Answered 1 year ago by ConnieJVerified Purchase

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Q: QuestionDoes the head swivel?

Asked 2 years ago by Anonymous.

• A:Answer Yes it does

  Answered 9 months ago by TeresaCVerified Purchase

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Q: QuestionThe filter at the front seems to clog is this normal?

Asked 2 years ago by Brendy.

• A:Answer I've had mine 3 years and use it weekly....never clogged! I rinse it out after every use and let it air dry.

  Answered 1 year ago by SophieP

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Q: QuestionHow do you clean the rollers?

Asked 2 years ago by jamluv13.

• A:Answer I remove the roller, and let it soak in hot, soapy water. Rinse thoroughly. Then let it air dry.

  Answered 2 years ago by Shareedavis07Verified Purchase

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Q: QuestionI didn't get a instruction manuel with mine. bought at wal mart new,

Asked 2 years ago by nibbles.

Q: QuestionI have ceramic tile kitchen floor and wondering how you keep rollers clean. Do you replace them or clean them? Do you have to replace any filters?

Asked 3 years ago by lily.

• A:Answer It comes with instructions on how to clean the rollers and a spare roller.

  Answered 3 years ago by TexascactiVerified Purchase

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