Questions & Answers
- Model:
- 2513G
- |
- SKU:
- 6331925
Q: QuestionHow heavy is this machine??
Asked by Kathy.
- A:Answer It is light-weight! It is listed as 9.2 pounds on Bissell's site.
Answered by SKOBIE
Q: QuestionCan this clean diarrhea from carpet
Asked by Sassy.
- A:Answer I don’t see why not. I would first pick up any waste that is solid/not liquidity and flush in the toilet first. Basically you want to clean the stain and get rid of the smell, I would imagine.
Answered by DWhite
Q: QuestionCan you use it on your mattress?
Asked by Mist.
- A:Answer No, this is not recommended to be used on mattresses.
Answered by CommunityAnswer
Q: Questionwill it pick up cat hair?
Asked by pklla.
- A:Answer Yes it will, however, we always recommend dry vacuuming prior to deep cleaning your carpet and upholstery for best results.
Answered by AskBISSELL

Q: QuestionCan I use this to clean a mattress?
Asked by Alison.
- A:Answer No, it is not designed for cleaning mattresses.
Answered by CommunityAnswer
Q: QuestionHow does hydrorinse work?
Asked by Nancy.
- A:Answer Hi Nancy - you can use this handy tool to clean out your hose after each use! First, ensure that the cleaning solution and water are in the tank. Attach the HydroRinse tool to the cleaning hose. Hold the hose and attachment in an upright position. Then hold down the trigger to rinse the hose for 30 seconds. The HydroRinse tool can be stored on the right handle or on the hose in between use.
Answered by AskBISSELL

Q: QuestionHow is this for extracting male cat urine out of carpet? I am to soak the area with Urine Destroyer liquid, then extract the urine cleaning fluid, but not steam clean it.
Asked by AnnieGator.
- A:Answer I'm sorry, but I haven't tried it yet. Plan to use it next week. I do know that I've had luck with this name brand!
Answered by Shil
Q: QuestionWe have 2 couches and 4 dogs that are constantly on them. They are beginning to feel dirty and smell like a dog. Would this product be what i need?
Asked by Alea.
- A:Answer Hi Alea - this machine would work great for cleaning your upholstery! We do recommend checking with the furniture manufacturer for cleaning instructions.
Answered by AskBISSELL

Q: QuestionAm I able to use this on my car’s interior?
Asked by Christian.
- A:Answer I do not see why you could not use it in a car.
Answered by JenniferK
Q: QuestionWhat is the orange glow showing inside the unit in the picture?
Asked by Boxo.
- A:Answer The orange is just meant to represent heat.
Answered by AskBISSELL

Q: QuestionOff and on button isn’t working is there something I need to do for it to work everything is in order for it to turn on
Asked by Ary.
- A:Answer We're not sure what's happening, but we'd suggest trying to plug it into a different outlet and if it still isn't turning on, give us a call at 800-237-7691 so we can help!
Answered by AskBISSELL

Q: QuestionWhat is your return policy? What if I try it and it doesn’t do the job? Can o return it?
Asked by Sam.
- A:Answer I highly recommend this product. It has been a lifesaver. With 3 kids and 2 puppies I am constantly using it and I am beyond amazed each time. Don’t hesitate.... order it! P.S I am just a customer I am in no way paid or given anything for my answer. If it’s defective then you can call Best Buy online customer service and they will help. This product will do exactly what it says and it’s a huge time saver!
Answered by Kate
Q: QuestionDoes it work well for cleaning dog pee out of carpet?
Asked by Dogs.
- A:Answer I have two puppies so I get your concern. With that said I clean the area with the Bissell and it does an amazing job! Since dogs have a much more sensitive sense of smell I spray a urine destroyer on the area and dry with a paper towel... this stops them from remembering where they last peed since they go back to it normally. From one pup parent to another this is a great product for you and your home!
Answered by Kate
Q: QuestionHi, would this item be able to help get stains out of a carpet from a car?
Asked by Mary.
- A:Answer Hi Mary - the Little Green works great for cleaning car interior!
Answered by AskBISSELL

Q: QuestionIs this a good machine for cars?
Asked by Fran.
- A:Answer Hi Fran - yes, this portable deep cleaner works great for cleaning car interior.
Answered by AskBISSELL

Q: QuestionCould you use this to clean your couch ?
Asked by ADRI.
- A:Answer Yes, but we do recommend checking with your furniture manufacturer for cleaning instructions.
Answered by AskBISSELL

Q: QuestionCan be used on car seats?
Asked by Martin.
- A:Answer Yes. I used it on my clothe car seats with very good results. You may have to clean them several times if the stain is really bad.
Answered by jade
Q: QuestionDo you have to mix the solution and water or is it an auto mix machine?
Asked by NAB.
- A:Answer You add the water then the formula. It doesn't automatically mix.
Answered by AskBISSELL

Q: QuestionCan this be used on a microfiber sofa?
Asked by Cleaner.
- A:Answer We recommend checking with the furniture manufacturer for cleaning instructions.
Answered by AskBISSELL

Q: QuestionCan this be used to clean leather recliners
Asked by PaulyT31.
- A:Answer This unit isn't really designed for non-porous surfaces, but I can imagine it would work ok for vinyl upholstery. The suction is good and should remove water from the surface quickly. Additionally, I would not recommend using any kind of cleaning machine on leather at all. If it is real leather, it should be cleaned with mild detergents formulated specifically for leather. As it is the hide of an animal, it then needs a conditioner added back on to keep it supple. Just like you would put lotion on dry skin. Hope this helps!
Answered by SteveA
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