Questions & Answers

Q: QuestionHow much does the Bissell carpet cleaner weigh?

• A:Answer This carpet cleaner weighs 17 pounds.

Q: QuestionHow long is the power cord on this carpet cleaner?

• A:Answer The power cord is 20 feet long.

Q: QuestionWhat is the cleaning path width of this Bissell carpet cleaner?

• A:Answer The cleaning path width is 10 inches.

Q: QuestionWhat type of filter does the Bissell carpet cleaner use?

• A:Answer This carpet cleaner uses a pleated filter.

Q: QuestionDoes this carpet cleaner have a rotating brush?

• A:Answer Yes, this carpet cleaner uses a rotating brush.

Q: QuestionIs this carpet cleaner able to clean an entire carpeted room?

Asked 3 months ago by Fridge.

• A:Answer I was able to clean a whole room without having the refill or empty the bins.

  Answered 2 months ago by PhyllisCVerified Purchase

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Q: QuestionCan the brush roller be removed for cleaning?

Asked 9 months ago by Anonymous.

• A:Answer Yes

  Answered 7 months ago by JustTeriVerified Purchase

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Q: QuestionDoes this device use steam?

Asked 1 year ago by Anonymous.

• A:Answer no, it uses a stream/spray of water and formula from the brush head or hose attachment.

  Answered 1 year ago by Silvano

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Q: QuestionI bought this Bissell unit 10/25/24 & loved it. However, I just went to use the unit & the entire handle is coming off. The internal plastic has suddenly cracked & when you pull back on the unit it completely comes apart with the water jug. Suggestions??

Asked 3 weeks ago by Mermer.

• A:Answer Hi Mermer, thanks for reaching out—and we’re really sorry to hear about the issue with your TurboClean Pet XL. That’s definitely not expected, especially so soon after purchase. We recommend contacting BISSELL Consumer Care so they can help troubleshoot or explore warranty options with you. You can reach us at 1-800-237-7691. We’d love to help get this resolved!

  Answered 3 weeks ago by Bissell Team

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Q: QuestionIs the machine loud??

Asked 2 months ago by Ronnie.

• A:Answer Great question, Ronnie! The BISSELL TurboClean Pet XL is generally considered moderately loud—similar to a standard upright vacuum. It’s powerful enough to tackle pet messes, so some noise is expected, but it’s not excessively disruptive for most users.

  Answered 2 months ago by Bissell Team

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Q: QuestionCan it be used on hardwood floor and tiles?

Asked 4 months ago by Rumba58.

• A:Answer I would not recommend this on hardwood floors even though it doesn’t leave much water or moisture as it shampoos. I don’t think it would be good for hardwood floors but any other type of carpet is excellent

  Answered 2 months ago by PhyllisCVerified Purchase

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Q: QuestionWhat belt can be a replacement for the one if it breaks

Asked 6 months ago by ReplaceBelt.

Q: QuestionCan you remove the roller for cleaning and will the machine still suck up water without the roller attached?

Asked 6 months ago by Gigi.

• A:Answer The cover comes off over the brushes but the brushes are not quick removeable

  Answered 5 months ago by Anonymous

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Q: Questiondoes it have a separate tank for dirty water?

Asked 7 months ago by Sweetmama.

• A:Answer Si tiene su tanque para recibir agua sucia

  Answered 7 months ago by KennyMVerified Purchase

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Q: QuestionHow much does it weigh?

Asked 1 year ago by Jax.

• A:Answer About 10 lbs

  Answered 7 months ago by JustTeriVerified Purchase

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