Questions & Answers

Q: QuestionWhich operating systems are compatible with this software?

• A:Answer This software is compatible with Windows operating systems.

Q: QuestionHow many devices does this subscription support?

• A:Answer This Bitdefender Total Security subscription supports up to 10 devices.

Q: QuestionDoes this software come with parental control features?

• A:Answer Yes, it includes parental control features to manage and secure your children's online activities.

Q: QuestionIs there a firewall included in this security suite?

• A:Answer Yes, the software includes a one-way firewall.

Q: QuestionDoes this software provide real-time protection against threats?

• A:Answer Yes, it offers real-time protection as one of its features.

Q: QuestionI currently use this Bitdefender 10 device Total Security software. If I buy it and install it before my current subscription expires will additional time be added to my current subscription, or will it start at date of installation?

Asked 2 years ago by Bill.

• A:Answer Bitdefender Central: Add to current subscription. Start a new subscription. Or something like that when i just added mine last week. Well make sure you in your account not a new email account.

  Answered 2 years ago by KansatsushaVerified Purchase

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Q: QuestionDoes it include the unlimited VPN?

Asked 2 years ago by Anonymous.

• A:Answer 200MB of vpn data included with the package. You will have to buy the unlimited vpn separately

  Answered 2 years ago by GriffVerified Purchase

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Q: QuestionWHAT IS THE difference between the “Total Security” and “Premium Security”? Thank you.

Asked 10 months ago by DadO.

Q: QuestionWill this antivirus work in the South American area?

Asked 2 years ago by andressalazar.

• A:Answer Hello, The Bitdefender Total Security product can be used in the South American area. Thank you!

  Answered 2 years ago by Bitdefender Expert

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Q: QuestionDOES BITDEFENDER SLOWS THE PERFORMANCE OF YOUR COMPUTER OR ANDROID ? IS THE BITDEFENDER 2023 VERSION OUT YET ?

Asked 2 years ago by ralph.

• A:Answer Bitdefender is light on resources and it tracks the performance base off user activities and it reduce demand by enabling modes like work mode, gaming mode, and others.

  Answered 2 years ago by GriffVerified Purchase

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Q: Questiondoes this Bitfinder total security Include a password manager

Asked 3 years ago by charlie.

• A:Answer I believe I saw this function within total security.

  Answered 2 years ago by GriffVerified Purchase

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Q: QuestionCAN WE ASSUME THAT THIS BITDEFENDER OFFER IS FOR THE 2022 VERSION? THANKS.

Asked 3 years ago by Perfume.

• A:Answer heck yeah it is. its a good program and does the job. the only thing i can say that im not impressed with is the built in web traffic. its supposed prevent ads and popups but it doesnt work. i tested out a free program and multiple other ones and the ADBLOCKER program does a better job. other than that bitdefender is my go to for virus protection plus it even comes with a VPN daily trial that you can use and even purchase but i like. its takes less resources and its easy to use. plus for that price im able to protect 10 other devices and i get info on what devise is having virus issues.

  Answered 3 years ago by Mok817Verified Purchase

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Q: QuestionI already have 10 device subscription. Is it possible to stack so I can extend expiration date.

Asked 4 years ago by Alvin.

• A:Answer You can't stack your licenses on a device. You need to move device to new bitdefender plan or renew existing plan before expiration. To Move Device: You will have to activate the new plan in bitdefender central. Then you choose devices to rollover from old bitdefender subscription plan. You go to old subscription, click device to move, and select new bitdefender plan. Bitdefender will update license on your device automatic with new services (if applicable) and expiration date.

  Answered 2 years ago by GriffVerified Purchase

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Q: QuestionAre those licenses global or region locked?

Asked 4 years ago by Nick.

• A:Answer No they are not region locked

  Answered 4 years ago by Bitdefender Expert

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Q: QuestionCan this one subscription work on my iphones, iPads and chromebooks? Thanks!

Asked 5 years ago by Shooby.

• A:Answer Hi Shooby, This product will support up to 10 devices and is compatible with Windows, MacOS, iOS and Android (so your iPhones and iPads will be protected.) I really wish I had different news concerning your Chromebook but Chromebooks do not officially support Windows, MacOS, iOS or Android and as a result, Bitdefender cannot be installed. Please don't hesitate to reach out of you have any other questions. Best, The Bitdefender Team

  Answered 5 years ago by Bitdefender Expert

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