Questions & Answers

1-10 of 64 Questions
  • Question
    What are the data plans? And what are the prices?   (2 Answers)

    By Anonymous May 11, 2016.

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      Answer

      I think now it is $25 for 1.5G and $50 for 10G

      By Beth May 31, 2016.

    • Question
      Do I have to have a phone line or any service with boost mobile in order to get the data plans for the hotspot box?   (2 Answers)

      By Juicy30 January 9, 2017.

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        Yes, it is pretty much work just like a Go phone, only this unit is only provide wifi signal and can't make a phone call. This unit has SIM card that need to get activate. No, you don't have to pay for activation fee. And no contract, which means if you pay for this month, you are not obligated to pay for next month if you don't need it. And the data depends on which service plan you choose. The basic one is 1.5GB for $25, I believe.

        By SuperC January 10, 2017.

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        • My Best Buy® Elite Member
    • Question
      Boost Mobile - Franklin Wireless 4G LTE Mobile Hotspot - Black is locked or unlocked   (1 Answer)

      It is locked for use with Boost Mobile or it is unlocked for use with other carriers in other countries?

      By Eric March 14, 2016.

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        Boost mobile is a prepaid carrier,just like Virgin Mobile & Verizon there product are Locked to there network.which is CMDA, At&t,T-Mobile,Metro Pcs,Red Pocket,are GSM services so you can buy unlocked devices & put there sims card in. Hope this answer your question

        By Hornet_FL March 23, 2016.

      • Question
        Do I have to have a boost mobile phone account to activate a wifi hotspot? Can I just buy and activate the hotspot with boost without already having a mobile phone account with them? Thanks!   (1 Answer)

        By Asani May 21, 2017.

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          You can activate the hotspot without having a cell contract. I purchased for a business trip and activated it for one month. I am not a boost customer and had no problem

          By danfrankyoung May 26, 2017.

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      • Question
        Do these portable wifi hotspots, for example this boost one, do they work with iPhones? If I wanted to put it in my car to have wifi instead of using all my phones data? I'm unsure of if this hotspot is compatible with iPhones.   (1 Answer)

        By Loudmuusic February 15, 2017.

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          Yes, so far I've had no problems with any phone I've hooked up to it. It stays charged for a while IF you let it charge up fully. But I wouldn't recommend buying less than 10 bucks for top up. Unless you don't use as much data. But on the other hand if you're short on cash you can get 1 gig of data for 5 bucks.

          By Guillatyne February 17, 2017.

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      • Question
        is it possible to use with sprint?   (1 Answer)

        By Anonymous August 4, 2016.

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          Answer

          No, the hotspot is only compatible with Boost Mobile.

          By CommunityAnswer August 4, 2016.

        • Question
          Need to know if this device is good for gamers, I play mostly Steam games and I have a rather large library and play online a lot so has any one used this thing for gaming or live streaming?   (1 Answer)

          By Vorthulus May 19, 2017.

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            First, this runs off LTE so you're paying for the amount of data you use. So it all depends if you want to keep on paying for LTE usage instead of using your home/office wifi. Speedwise, it all depends on the game. It's better for simulation games like starcraft and such. Not so good with FPS games where that microsecond drop in speed will be life and death. Forget about live streaming, will use too much data and will be slow.

            By debugy May 20, 2017.

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        • Question
          Does the data expire after so many days or months.   (1 Answer)

          By Lrgirl1025 April 2, 2017.

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            Answer

            It's only good 30 days from the date you add the card. Any left over data does not carry over.

            By TheNothing April 16, 2017.

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        • Question
          Will this work on a Windows 7 desktop that needs a WiFi adapter to connect to the internet?   (1 Answer)

          By Bob1 February 4, 2017.

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            Answer

            You'll need to buy/get a Wi-Fi adapter to use it. It works for me, should for any computer with a Wi-Fi adapter.

            By Joseph February 5, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Do you have to attach a wireless hotspot to a data plan/phone plan?   (1 Answer)

          By Leah December 16, 2016.

          Answers
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            Answer

            You will need either a boost mobile $25 or $50 card or pay monthly to begin service and they last for one month used or not but no contract.

            By Swiss December 17, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member

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