Questions & Answers

Q: QuestionI have a Bosch 100 series for about 2 to 3 weeks. Since I've been using the dishwasher the inside door and my dishes all have been wet. I have a rinse aid in it but it seems they should not be as wet as it is. Do I need to have looked at? Warranty?

Asked 6 years ago by Theresa.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer I have the same exact problem. I am under the impression that it's not as good as all the hype. Very disappointed!

  Answered 6 years ago by DomomiteVerified Purchase

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Q: QuestionIf I don't leave the dishwasher door propped open after each use, it has a terrible odor. I tried the white vinegar suggestion from the manual. It helped, but the odor came back. The unit is brand new. The filter screen is clean. What do I do?

Asked 7 years ago by Dishwasherodor.

• A:Answer I don’t have this problem but it could be from your hook up to your drainage and disposal back up

  Answered 7 years ago by MrstpsrVerified Purchase

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Q: Questionhow long does a normal wash cycle require? Our daughter's is over two hours, which I consider to be excessive.

Asked 7 years ago by Nanc.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer Hi Nanc. Thank you for your question. Here is the time for the normal wash cycle for the 100 Series Front Control Dishwasher.:Normal 130 - 135 minutes.

  Answered 7 years ago by BoschAppliancesUSA

  
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Q: QuestionWhere is the steam vent located on this model?

Asked 6 years ago by Beckarena.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer Hi Beckarena. Thank you for your question. The 100 Series Dishwasher is a completely sealed system with no vents or fans. It has Condensation Drying. The final rinse uses high-temperature water to make the dishes very hot. The stainless steel tub of the dishwasher cools faster than your dishes because stainless steel cools faster than glass and porcelain. Condensation occurs when the moist air in the dishwasher comes into contact with the cooler stainless steel tub, and turns into water droplets. These water droplets trickle down to the bottom of the dishwashers and are drained. Since it’s a closed system with no fan, the cleaning process is more sanitary. With no exposed heating element, plastic utensils and dishes places on the lower rack will not melt. The use of rinse agents, such as Jet Dry®, aids the condensation drying process by reducing the surface tension of water. This in turn allows the water on your dishware surfaces to run off more freely, so they dry better.

  Answered 6 years ago by BoschAppliancesUSA

  
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Q: QuestionHi, Does this unit possess hard food disposal? What additional parts are required for purchase to make this dishwasher fully functional? thx

Asked 7 years ago by hardFood.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer No, this model does not have a food disposal feature. It has a filter that you will need to empty occasionally. Quieter dishwashers have moved away from food disposals as they were noisy.

  Answered 7 years ago by Sean

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Q: QuestionWhat is the shipping carton dimensions for this unit I need to haul it in my SUV

Asked 5 years ago by Anonymous.

• A:Answer Hi there. Thank you for your question. The shippping carton dimensions for Model:SHEM3AY56N are approximately 39" H, 29" W and 28" D.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionWhat do i need to do for the dishes to dry after cycle. Is there something i am missing.

Asked 5 years ago by DRY.

• A:Answer Bosch dishwashers have no heating element in the tub to dry dishes. They just use superheated water during the last rinse so that they dry naturally inside the tub. You have to let them sit for several hours before they are completely dry. But this method minimizes damage to dishes and glassware since heating elements can ruin things.

  Answered 5 years ago by Rdb1Verified Purchase

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Q: QuestionIs bosch 100 ser. has water leak sensor ?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, thank you for your question and interest in Model:SHEM3AY55N. The 100 Series Dishwasher has 24/7 Overflow Protection which is a precisely engineered tub and sensor system that detects leaks in the base of the tub in the dishwasher, shuts down operation and automatically pumps out water through the drain hose. This will work even when the dishwasher is powered off.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: Question1. Does this model, SHEM3AY52N have the same tub material (stainless steel wall with a plastic bottom) as the one of SHE3AR72UC? If not, what is the difference between the two model in terms of the tub material?

Asked 7 years ago by tub.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer Hi there. Thank you for your question. Yes, both of these models have the hybrid tub material. They both have stainless steel on the door, sides, back and top and the tub is polypropylene.

  Answered 7 years ago by BoschAppliancesUSA

  
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Q: QuestionWhat is a hybrid stainless steel interior?

Asked 4 years ago by Gerrie.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer The description on BB is very misleading. The description explicitly leaves out the HYBRID in front of stainless steel and so you could unwittingly purchase thinking you're getting full stainless steel in the tub. I have no idea how BB (and less likely Bosch) thought that was appropriate. At other distributors, the description lists it appropriately in the description. The top review is also misleading talking about the stainless steel tub, but if you look farther down others point out the plastic tub and stainless steel door.

  Answered 4 years ago by yang

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Q: QuestionI am looking at the Bosch 100 Series Dishwasher and need to know what power cord is needed for this one to install. Can I use the Best buy kit with universal power cord or does it need to be a Bosch power cord?

Asked 6 years ago by Eastsider.

• A:Answer Hi Eastsider. Thank you for your question. All Bosch Dishwashers now include the Power Cord with the dishwasher.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionIs the finish on the black model smooth? Or is it the "crinkley" type appliance finish?

Asked 7 years ago by stever.

• A:Answer Smooth

  Answered 7 years ago by TrooperVerified Purchase

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Q: QuestionWill the wash cycle pause and automatically restart when the door is open to put a dish in?

Asked 4 years ago by Ineedadishwasher.

• A:Answer Hi Ineedadishwasher, thank you for your question and interest in Model:SHEM3AY55N. Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button again. If you need to open it for longer, press the On/Off button. The LED’s go out. The wash cycle is saved. To continue the wash cycle, close the door and press the On/Off button again.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionFor those models without the half-load, what are the options for small loads? Can dishes sit unwashed for a couple days and still get clean?

Asked 4 years ago by JMG2.

• A:Answer Hi JMG2, thank you for your question and interest in Model:SHEM3AY55N. This Model does have a Rinse Cycle - Use this cycle if you need to pre-rinse dishes to avoid odors. Place unrinsed dishes inside the dishwasher and select the Rinse cycle. Uses less water than hand rinsing and very low energy.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionI heard that Bosch dishwashers have removal feet that are included in the height spec. My countertops are set so that only a 33”H or shorter dishwasher would fit. Is it true that the feet are removable and can you confirm that this unit would fit?

Asked 7 years ago by Kirseven.

• A:Answer Removing the feet would save at least 0.5", maybe as much as 0.75", but you may run into issues leveling the unit if the floor is not level. I hope the picture included helps?

  Answered 7 years ago by PJUKNYSVerified Purchase

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Q: QuestionCan the dry cycle be turned off on this model

Asked 7 years ago by Anonymous.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer Hi there. Thank you for your question. All Bosch dishwashers dry through condensation drying, which takes place after the final rinse. If you prefer for the dishwasher not to dry, you could not utilize the sanitize option, which raises the last rinse temperature to 162 degrees and not use rinse aid, both of which enhance the drying process.

  Answered 7 years ago by BoschAppliancesUSA

  
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Q: QuestionHow long and what is the manufacture's warranty on this product?

Asked 5 years ago by cb.

This question was asked about the related product: Bosch - 100 Series 24" Front Control Built-In Hybrid Stainless Steel Tub Dishwasher with PureDry, 50 dBA - White

• A:Answer Manufacturer’s warranty 1 year but purchased more warranty for a total of 5?years

  Answered 4 years ago by HARDY

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Q: QuestionWhy is there water/condensation in the dishwasher two days after use? This is unsanitary.

Asked 5 years ago by Anonymous.

• A:Answer Hi there, thank you for your question regarding Model:SHEM3AY55N. There are a few reasons why you may see water/condensation in your dishwasher. The following 7 Steps to Drying may help with this. (1.) Scrape… don’t rinse. (2.) Always use ‘Auto’ option. Auto adjusts the time, pressure and temperature as needed. (3.) Always use ‘Sanitize’ or ‘Extra Dry’ Option. (4.) Always use Finish® Quantum Tablets. (5.) Always use Rinse Aid. (6.) Wait a minimum of 10 minutes after the dishwasher is done to open the door. (7.) Always unload from the bottom up. Also make certain not to block the condensation port on the left side of the dishwasher with a cutting board or other tall item as that needs to be open to help drain. If you are still experiencing problems, please reach out to our Customer Support Team at 1-800-944-2904.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionThe picture looks like the stainless has a bluish tint. Is it silver or a light blue silver?

Asked 5 years ago by Pickles.

• A:Answer Silver

  Answered 5 years ago by Darren

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