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Name: Bosch - 800 Series 20.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator
Brand: Bosch
SKU: 5713173
Price: 2609.99 USD
Rating: 4 (22 reviews)

Bosch - 800 Series 20.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator

Model:: B21CL81SNS; |
SKU:: 5713173

User rating, 4 out of 5 stars with 22 reviews.

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QuestionI have a three year old Bosch frig with internal ice maker. It recently started to freeze all the ice together. It appears that the ice maker is dumping water into the tray and all freezes together. The temp reads -3 . The frig 40 degrees.
Asked 5 years ago by Bosch.
- Answer OK I have diagnosed the problem - the ice tray flexes to empty the ice. The issue is the tray has a rectangular slot in the back of the tray which connects to the dump motor. The plastic tray breaks at that slotted point thus not able to flex and empty the tray. Its a bad/poor design in my opinion with no reinforcement around the slot in the tray to take the stress of the motor flexing the tray. My temp solution was to wrap electrical tape around the back of the tray to hold it together and still dump ice but its intermittent so I still get overflows, until you can get a replacement tray PN BSH-12017983 $24. I will report back once I have the tray, but I also ordered the complete ice maker for $133 too just in case. Also another tip - clean the tray and polish it with some carnuba wax (car polish) which is non toxic helps ice release and improve the dumping action, sort of like a laxative for your ice maker!
  Answered 5 years ago by CBNH
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QuestionHi There, we've had our Bosch fridge for about a year and suddenly the ice maker stopped working. Are there any troubleshooting tips?
Asked 7 years ago by IceMakerNotWorking.
- Answer Great question, we have owned or Bosch same amount of time and have same problem. I’ve looked both online Manuel’s and you tube... the closest thing I could figure is that temperature might be part of problem...I tried turning fridge up 38degrees and freezer 5 degrees . It’s kinda works , I keep pressing ice maker on???? If u find better answer , please let me know.
  Answered 6 years ago by Shelly
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QuestionMy icemaker tends to drop cubes down the back. I just pulled 23 cubes from below the bottom drawer that had dropped on the actual floor of the freezer. Seems like there should be a guard. Has this issue been fixed?
Asked 4 years ago by NorthCarolina.
- Answer I found a workaround: In the Bosch 800 series you can lift the front white icemaker panel and there is an on/off button. (ON is lit button - OFF is dark) When the tray is full just shut off the ice maker and use up the ice in the tray. When about half full (plus or minus) turn on the ice maker again. This works around the problem that once the tray is full one cube getting caught on the top back of the tray can fall backwards when you pull out the freezer door. I am going to try to cut a rubber flap to put between the back of the removable ice tray and the back of the drawer. to see if that stops the occasional cube from falling backwards.
  Answered 2 years ago by AmateurFixer
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QuestionWe’ve been experiencing issues with our ice maker. How can I determine if the ice maker is on or off? The Ice Maker On/Off button located in the refrigerator only illuminates when I press it. Therefore I’m not sure if it was already on or not.
Asked 5 years ago by Boschowner5.
- Answer When you press the ice maker switch off/then on, it should be lit and stay lit. Our 3 yr old Bosch has been finnicky as well - so to "engage" it I turn off/on to kick start the ice maker - for some reason the main board signal IMO is telling it its full of ice when its not. We had a problem early on - low ice production two/three trays a day at most. So I did a hard power reset (turned the breaker on/off) and let the fridge reset. That seemed to cure the issue. The other issue as you may read below posts is the flex tray design is a poor one - our tray broke where the motor engaged the flex tray slot ( a very poor design with limited reinforcement on the flex tray) so I have a modification in mind when I get my new ice trays - I have two on order now and a complete ice maker too ($24 for the tray, $130 for the complete ice maker.). The kicker is Bosch DIRECT service wanted $129 for the service call, then $40 per 15 minutes on site, PLUS parts $250 for the ice maker. Total $500-700 and our third party warranty service denied the claim - they would pay for the service call to diagnose - then the Bosch tech was to submit an estimate, ONLY then would they approve the claim. So this is when I decided to dig deeper and figure out the issue. If you are still under warranty use it -and make sure you record each issue and get a warranty extension on the part replaced in the event it happens again.
  Answered 5 years ago by CBNH
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QuestionI have the Bosch 800 series refrigerator - it hardly makes any ice and the temperature does not stay lit up - is this normal? Thank you
Asked 8 years ago by nhc.
- Answer I do not have mine hooked up to a water line so can not help you with the ice question. Concerning the temperature not staying lit up mine does not either. It only lights up when you press it to let you know what temperature you want to set it at. It is not meant to tell you the current temperature. I have purchased 2 thermometers (1 for the refrigerator and 1 for the freezers) so that I can keep track of the actual temperature. Had to set the refrigerator at 38 instead of the original 39 to keep it in the proper safe zone.
  Answered 8 years ago by nyohca
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QuestionI don't need so much ice. Can I use a smaller ice tray. Also the ice tray takes up so much room.
Asked 4 years ago by Safra.
- Answer Please answer this question... my wife and use ice every day, but unless we had a huge party, this ice cube storage tray is way to big using up valuable freezer space!
  Answered 3 years ago by Neighbor141
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QuestionIn what country is this unit manufactured?
Asked 8 years ago by BoschQuestioner.
- Answer Hi there, thank you for your question. This unit is manufactured in China.
  Answered 8 years ago by BoschAppliancesUSA
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QuestionIs there an on/off switch for the ice maker?
Asked 8 years ago by Percy.
- Answer Yes, there is an on/off switch for the ice maker.
  Answered 8 years ago by CommunityAnswer
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QuestionDoes this have a water dispenser?
Asked 8 years ago by Anonymous.
- Answer Hi there, thank you for your question! This refrigerator does not have a water dispenser option.
  Answered 8 years ago by BoschAppliancesUSA
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QuestionThe manual states that the display panel lights should come on for 30 seconds when the door is opened. Ours only come on when the temperature adjustment buttons (-/+) are pressed. Has anyone else seen this and been able to fix it?
Asked 7 years ago by YT.
- Answer Mine only comes on when temperature buttons are pressed too. Was not concerned about the discrepancy with the manual so never looked into it any further.
  Answered 7 years ago by nyohca
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QuestionJust purchased an 800 series refrigerator. All day we’ve been waiting for ice. Finally overnight it seems one tray was dumped into the ice dispenser tray. Is this slow normal? Also is ice stored in the dispenser bin as well as the bottom ice tray?
Asked 4 years ago by Elkay.
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QuestionJust purchased an 800 Series Bosch Fridge. Love it, but the ice tray is huge. We would not use that much ice in a month. Is there a smaller ice tray option?
Asked 4 years ago by RickT413.
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QuestionI have a B21CL81SNS/01 fridge. We took out the ice storage bin to clean and now it won't make ice. Troubleshooting says to ensure the ice storage bin is installed correctly but doesn't provide information on how to install. How do I install correctly?
Asked 4 years ago by Klein.
- Answer No ice is being made now after I dumped out the old ice last night.
  Answered 4 years ago by Rick
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QuestionMy B21CL81SNS/02 is impossible to clean. Above the crisper drawers are two plastic sections supporting an UNREMOVABLE single glass insert. Gaps between supports and glass -- liquids spill, get underneath, turn brown. Disgusting. Suggestions?
Asked 4 years ago by Kilkee.
- Answer I hear you! I was surprised that it didn’t have a clear way to remove the glass. Any spill becomes a vile situation. I resorted to using a little piece of L-shaped metal that was lying around to GENTLY wedge the glass up in back and it works nicely. I will post a photo. I keep it in my kitchen drawer and hope no one throws it away. I honestly expected more of the Germans…
  Answered 4 years ago by Bees2
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QuestionDo I have to physically remove the ice to put in the ice holder
Asked 7 years ago by Anonymous.
- Answer Well you can just lift the ice tray straight out full of ice - picture shown of it attached - hope this helps and hope I understood your question correctly!
  Answered 7 years ago by MarkYP
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QuestionCan a half gallon of milk fit on the right side door?
Asked 7 years ago by Nomi.
- Answer Yes, you can place a half gallon container in the right door.
  Answered 7 years ago by CommunityAnswer
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QuestionIs this unit quiet?
Asked 7 years ago by Roxana.
- Answer Yes, ours is very quiet.
  Answered 5 years ago by AZRealtyLady
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QuestionWhat are the basics of the warranty on this refridgerator
Asked 7 years ago by RMath.
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QuestionWhat is the difference between this and other model besides price and two reading on door?
Asked 7 years ago by Debnh.
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QuestionBosch 800 36" counter-depth - B21CL81SNS - what are the sones / decibels?
Asked 8 years ago by SunshineInStCloud.
- Answer I don’t know but In my opinion it is very quiet.
  Answered 8 years ago by nyohca
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Showing 1-20 of 26 questions

Questions & Answers

Bosch - 800 Series 20.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator

Q: QuestionI have a three year old Bosch frig with internal ice maker. It recently started to freeze all the ice together. It appears that the ice maker is dumping water into the tray and all freezes together. The temp reads -3 . The frig 40 degrees.

Q: QuestionHi There, we've had our Bosch fridge for about a year and suddenly the ice maker stopped working. Are there any troubleshooting tips?

Q: QuestionMy icemaker tends to drop cubes down the back. I just pulled 23 cubes from below the bottom drawer that had dropped on the actual floor of the freezer. Seems like there should be a guard. Has this issue been fixed?

Q: QuestionWe’ve been experiencing issues with our ice maker. How can I determine if the ice maker is on or off? The Ice Maker On/Off button located in the refrigerator only illuminates when I press it. Therefore I’m not sure if it was already on or not.

Q: QuestionI have the Bosch 800 series refrigerator - it hardly makes any ice and the temperature does not stay lit up - is this normal? Thank you

Q: QuestionI don't need so much ice. Can I use a smaller ice tray. Also the ice tray takes up so much room.

Q: QuestionIn what country is this unit manufactured?

Q: QuestionIs there an on/off switch for the ice maker?

Q: QuestionDoes this have a water dispenser?

Q: QuestionThe manual states that the display panel lights should come on for 30 seconds when the door is opened. Ours only come on when the temperature adjustment buttons (-/+) are pressed. Has anyone else seen this and been able to fix it?

Q: QuestionJust purchased an 800 series refrigerator. All day we’ve been waiting for ice. Finally overnight it seems one tray was dumped into the ice dispenser tray. Is this slow normal? Also is ice stored in the dispenser bin as well as the bottom ice tray?

Q: QuestionJust purchased an 800 Series Bosch Fridge. Love it, but the ice tray is huge. We would not use that much ice in a month. Is there a smaller ice tray option?

Q: QuestionI have a B21CL81SNS/01 fridge. We took out the ice storage bin to clean and now it won't make ice. Troubleshooting says to ensure the ice storage bin is installed correctly but doesn't provide information on how to install. How do I install correctly?

Q: QuestionMy B21CL81SNS/02 is impossible to clean. Above the crisper drawers are two plastic sections supporting an UNREMOVABLE single glass insert. Gaps between supports and glass -- liquids spill, get underneath, turn brown. Disgusting. Suggestions?

Q: QuestionDo I have to physically remove the ice to put in the ice holder

Q: QuestionCan a half gallon of milk fit on the right side door?

Q: QuestionIs this unit quiet?

Q: QuestionWhat are the basics of the warranty on this refridgerator

Q: QuestionWhat is the difference between this and other model besides price and two reading on door?

Q: QuestionBosch 800 36" counter-depth - B21CL81SNS - what are the sones / decibels?

QuestionI have a three year old Bosch frig with internal ice maker. It recently started to freeze all the ice together. It appears that the ice maker is dumping water into the tray and all freezes together. The temp reads -3 . The frig 40 degrees.

QuestionHi There, we've had our Bosch fridge for about a year and suddenly the ice maker stopped working. Are there any troubleshooting tips?

QuestionMy icemaker tends to drop cubes down the back. I just pulled 23 cubes from below the bottom drawer that had dropped on the actual floor of the freezer. Seems like there should be a guard. Has this issue been fixed?

QuestionWe’ve been experiencing issues with our ice maker. How can I determine if the ice maker is on or off? The Ice Maker On/Off button located in the refrigerator only illuminates when I press it. Therefore I’m not sure if it was already on or not.

QuestionI have the Bosch 800 series refrigerator - it hardly makes any ice and the temperature does not stay lit up - is this normal? Thank you

QuestionI don't need so much ice. Can I use a smaller ice tray. Also the ice tray takes up so much room.

QuestionIn what country is this unit manufactured?

QuestionIs there an on/off switch for the ice maker?

QuestionDoes this have a water dispenser?

QuestionThe manual states that the display panel lights should come on for 30 seconds when the door is opened. Ours only come on when the temperature adjustment buttons (-/+) are pressed. Has anyone else seen this and been able to fix it?

QuestionJust purchased an 800 series refrigerator. All day we’ve been waiting for ice. Finally overnight it seems one tray was dumped into the ice dispenser tray. Is this slow normal? Also is ice stored in the dispenser bin as well as the bottom ice tray?

QuestionJust purchased an 800 Series Bosch Fridge. Love it, but the ice tray is huge. We would not use that much ice in a month. Is there a smaller ice tray option?

QuestionI have a B21CL81SNS/01 fridge. We took out the ice storage bin to clean and now it won't make ice. Troubleshooting says to ensure the ice storage bin is installed correctly but doesn't provide information on how to install. How do I install correctly?

QuestionMy B21CL81SNS/02 is impossible to clean. Above the crisper drawers are two plastic sections supporting an UNREMOVABLE single glass insert. Gaps between supports and glass -- liquids spill, get underneath, turn brown. Disgusting. Suggestions?

QuestionDo I have to physically remove the ice to put in the ice holder

QuestionCan a half gallon of milk fit on the right side door?

QuestionIs this unit quiet?

QuestionWhat are the basics of the warranty on this refridgerator

QuestionWhat is the difference between this and other model besides price and two reading on door?

QuestionBosch 800 36" counter-depth - B21CL81SNS - what are the sones / decibels?