Questions & Answers

Q: QuestionHas anyone encountered a code, E24? I bought this a month ago and yesterday E24 lit up in the middle of a wash. Everything is wet, the water won't drain and it stopped working. Any insights would be GREATLY appreciated.

Asked 5 years ago by Lisa.

• A:Answer It's a drain error. Most of the time it's not too hard to self-repair so I would suggest trying that before paying a repair person, also yours should be under warranty. That has been an all-too-common problem on our current Bosch model which is now 7+ years old. We owned two before this and never experienced the error message once. It's probably one of two things. The easiest thing to repair is clearing the impeller. Just Google Bosch dishwasher error 24 and you'll get lots of youtube videos showing how it's done. Basically, a small piece of glass or other hard object probably got stuck in the small impeller (kind of like a propeller) that pumps the water from the dishwasher to the drain. The only tools you are likely to need for this are a sponge or a baster and sponge to remove the water, needle nose pliers to remove the plastic impeller cover, and possibly a tweezer depending upon the size of the object that clogging up the works. The other possibility is more complicated and involves pulling out the dishwasher and detaching the drain hose. There are videos for this too but it probably requires a talented DIYer to pull this off. Our dishwasher is currently on the blink (Error E24!) and we've tried clearing the impeller which we've successfully done three times before, but to no avail this time around. That's how I came across you question. Good luck!

  Answered 5 years ago by JohnK

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Q: QuestionDo all Bosch Series 800 Dishwashers have "1b Dispenser for special salt *" I want to purchase the correct Model.

Asked 4 years ago by Walt.

• A:Answer Hi Walt, thank you for your question regarding Model:SHEM78Z55N. The Bosch 800 Series Dishwashers do not have internal Water Softeners. This Bosch Benchmark Model does have an internal Water Softener, Model: SHP88PZ55N.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes this dishwasher come with a power cord?

Asked 5 years ago by Anonymous.

• A:Answer It comes with a power cord for a conventional three prong outlet. If you want to direct wire, you need to buy a Bosch accessory for that purpose.

  Answered 5 years ago by Dcphou

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Q: QuestionHow do you get 5 different bosch appliances to have matching handles? Can U choose ur handles? Same for DW/fridge/microwave,etc?

Asked 4 years ago by kitty123.

• A:Answer Hi kitty123, thank you for your question and your interest in Bosch appliances. Depending on which Refrigerator, Dishwasher, Microwave you are interested in we do have options. As for handles, many choose our Bar Handle which is available in all categories, such as Ranges, Microwaves, Dishwashers, Refrigerators and more.

  Answered 4 years ago by BoschAppliancesUSA

  
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Q: QuestionHello, does the silverware holder come out completely and or can you move it around?

Asked 4 years ago by Wags81.

• A:Answer Yes, it does come out. It is hooked to the lower rank. Just lean it forward and it will come out. I have not figured out a way to move it. I hope this helps.

  Answered 4 years ago by marathonerVerified Purchase

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Q: QuestionMy height under counter is 33 and 3/4 inches. Would this dishwasher fit if the leveling feet were removed ? Does the installation kit come with everything to hook up the water and drain lines ? Thanks

Asked 5 years ago by DarylW.

• A:Answer It does include a line for the drain but it does not have a line for the water.

  Answered 4 years ago by KarenB

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Q: QuestionWe were just in the store in Madison, MS and they had a free installation promotion for all Bosch Dishwashers over $629.99. Is this option available online if I purchase this unit?

Asked 5 years ago by mrjreiff.

• A:Answer Free installation is included as advertised with purchase weather on line or in the store. Free removal of old appliance is also offered.

  Answered 5 years ago by Notewriter

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Q: QuestionHow much Jet-dry does it hold ? and besides the light coming on that says ADD rinse aid .. is there a way to check the level of jet-dry in the dishwasher?

Asked 5 years ago by Slowtan.

This question was asked about the related product: Bosch - 800 Series 24" Front Control Built-In Dishwasher with CrystalDry, Stainless Steel Tub, 3rd Rack, 42 dBa - Black

• A:Answer I have been on the same fill for two weeks and still going. I would assume the real answer is; It uses the jet dry for each use. The more loads you run, the quicker the jet dry is depleted. I use mine every second day.

  Answered 5 years ago by JAYO

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Q: QuestionIs the regular black finish (not the black stainless steel option) shiny or more of a matte finish?

Asked 5 years ago by WNCCaroline.

This question was asked about the related product: Bosch - 800 Series 24" Front Control Built-In Dishwasher with CrystalDry, Stainless Steel Tub, 3rd Rack, 42 dBa - Black

• A:Answer Sorry but my dishwasher is stainless

  Answered 5 years ago by Rosita

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Q: QuestionOne website said this model was discontinued and would be replaced with a newer model. When and why?

Asked 5 years ago by HUBBER.

• A:Answer I have been shopping for a new dishwasher for the past few months and this model is not showing any indication of being discontinued from what I've seen or read anywhere.

  Answered 4 years ago by KennyPVerified Purchase

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